Guest Experience Assistant — Fast-Paced & Welcoming

McDonald's United Kingdom; England; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Holiday pay

Service Awards

Meal allowance

Employee discounts from top brands

Job summary

McDonald's United Kingdom is seeking a Customer Care Assistant to be the face of the restaurant, dealing with customers and ensuring smooth operations in the customer areas. You will help make children feel welcome, hand out balloons, and assist with special events while maintaining high cleanliness in dining areas.

We value friendly, welcoming, courteous and helpful behavior and expect you to communicate effectively, listen attentively, and connect with customers to make them feel valued in a

Qualifications

• Customer service experience preferred based on role as face of restaurant.
• Strong communication and active listening with customers.
• Ability to work well in a team in a fast-paced environment.
• Welcoming, courteous and helpful behavior with guests.

Responsibilities

• Deal with customers and ensure smooth running of customer areas.
• Make children feel welcome, hand out balloons and help with events.
• Look after customers' specific needs and maintain high cleanliness in dining areas.
• Establish positive communication and keep the manager informed about customer satisfaction.
• Maintain high energy levels while working efficiently and productively.

Skills

Customer service

Communication

Teamwork

Friendly demeanor

Job description

McDonald's United Kingdom is seeking a Customer Care Assistant to be the face of the restaurant, dealing with customers and ensuring smooth operations in the customer areas. You will help make children feel welcome, hand out balloons, and assist with special events while maintaining high cleanliness in dining areas.

We value friendly, welcoming, courteous and helpful behavior and expect you to communicate effectively, listen attentively, and connect with customers to make them feel valued in a