Guest Experience Host - Fast-Paced & Welcoming

McDonald's United Kingdom; Scotland; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Holiday pay

Service Awards

Meal allowance

Employee discounts

much more...........

Job summary

McDonald's United Kingdom is seeking a Customer Care Assistant to be the face of the restaurant. You will greet customers, assist with enquiries and help create a welcoming atmosphere. Maintain high cleanliness standards and support the team to ensure smooth operation in the customer areas.

Role emphasizes a genuine smile, strong communication, and ability to connect with guests. You will contribute to events, balloon distribution for children, and delivering a positive customer experience daily.

Qualifications

• Requires strong communication and interpersonal skills to engage with customers.
• Ability to maintain a welcoming and tidy dining environment.
• Proactive in addressing customer needs and collaborating with the team.

Responsibilities

• Greet customers and assist with enquiries in the dining area.
• Ensure cleanliness of dining area and toilets; uphold high standards.
• Support manager with customer satisfaction and event activities.
• Contribute to a warm, energetic, and team-focused atmosphere.

Skills

Customer service

Communication

Teamwork

Friendly demeanor

Face-to-face communication

Job description

McDonald's United Kingdom is seeking a Customer Care Assistant to be the face of the restaurant. You will greet customers, assist with enquiries and help create a welcoming atmosphere. Maintain high cleanliness standards and support the team to ensure smooth operation in the customer areas.

Role emphasizes a genuine smile, strong communication, and ability to connect with guests. You will contribute to events, balloon distribution for children, and delivering a positive customer experience daily.