Guest Experience Ambassador - Front Desk

Residence Inn by Marriott; Greater London; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Worldwide employee discounts atMarriot

Hotel discounts across Axiom Hotels –

28 days holiday, increasing yearly

Mental health and wellbeing support

Wagestream access

Job summary

Residence Inn by Marriott London Kensington is recruiting a Receptionist to provide courteous and efficient service to guests, greeting them warmly and maintaining high standards.

You will work in a fast-paced team, handle guest requests, answer calls, and support the Front Office with professional, proactive service while upholding brand standards. This is a full-time role based in London with comprehensive benefits.

Responsibilities

• Greeting guests in a warm, friendly manner.
• Provide courteous and efficient service to all guests.
• Handle guest requests and queries professionally.
• Support the front desk team in a fast-paced environment.

Job description

Residence Inn by Marriott London Kensington is recruiting a Receptionist to provide courteous and efficient service to guests, greeting them warmly and maintaining high standards.

You will work in a fast-paced team, handle guest requests, answer calls, and support the Front Office with professional, proactive service while upholding brand standards. This is a full-time role based in London with comprehensive benefits.