Guest Experience Ambassador (Casual Receptionist)

Millennium Hotels UK/EU - Careers; Aberdeen City; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Social events

Wellbeing

Pension scheme

Career development

Volunteer days

Complimentary meals

Length of service holiday scheme

Accommodation discount

Life Assurance

Recommend a Friend Scheme

Job summary

Millennium Hotels UK applies a people-first approach and operates Copthorne Hotel Aberdeen, seeking a Casual Receptionist to welcome guests and manage check-in/check-out with warmth. You will handle guest requests, assist with inquiries, and contribute to a smooth guest journey.

The ideal candidate will have strong English and interpersonal skills, experience in hospitality, and a flexible attitude to rota shifts, including weekends. Training and development opportunities are provided.

Qualifications

• Excellent interpersonal skills and the ability to connect with guests.
• Good command of English and clear communication.
• Experience in hospitality or hotel reception is preferred.

Responsibilities

• Take check-in/check-out duties and assist guests throughout their stay.
• Provide friendly, proactive guest service and respond to requests promptly.
• Maintain professional appearance and uphold brand standards.

Skills

Interpersonal skills

English proficiency

Hospitality experience

Job description

Millennium Hotels UK applies a people-first approach and operates Copthorne Hotel Aberdeen, seeking a Casual Receptionist to welcome guests and manage check-in/check-out with warmth. You will handle guest requests, assist with inquiries, and contribute to a smooth guest journey.

The ideal candidate will have strong English and interpersonal skills, experience in hospitality, and a flexible attitude to rota shifts, including weekends. Training and development opportunities are provided.