Casual Receptionist

Millennium Hotels; Aberdeen City; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Social events

Training and development

Pension salary sacrifice

Career development and salary reviews

Volunteer days per year

Complimentary meals

Holiday scheme

Accommodation discount

Life Assurance

Recommend a Friend Scheme

Job summary

Millennium Hotels in Aberdeen seeks a Casual Receptionist to greet guests, check them in/out, and ensure a seamless guest journey. You will handle requests with a friendly, professional demeanor and work a rota that includes weekends.

The role requires excellent interpersonal and English communication skills, along with comfort using standard PC systems at the front desk. Prior hotel reception experience is preferred.

Qualifications

• Excellent interpersonal skills and ability to connect with guests.
• Good command of English and clear communication.
• Experience as a hotel receptionist preferred.
• Ability to work on a rota, including weekends and holidays.
• Comfortable with standard PC systems and front desk software.

Responsibilities

• Deliver exceptional guest service from check-in to check-out.
• Assist guests with requests and provide information throughout their stay.
• Maintain a welcoming and professional appearance at the front desk.

Skills

Interpersonal skills

英语沟通能力

Guest service

Rotational shifts

PC systems

Job description

Here at Millennium Hotels UK where we value your skills, encourage growth by nurturing your personality, and your dedication rewarded. You'll learn not only from your fellow colleagues, but also through our academy where you’ll be able to excel your career with apprenticeship and develop your careers within our Brands.

The Copthorne Hotel Aberdeen are looking for a Casual Receptionist. As ourCasual Receptionist,you are the first and last person our guests see, so we are looking for an experienced and passionate individual to deliver exceptional guest service from check-in to check-out and throughout the guest journey.

As a Casual Receptionist, you will have exceptional people skills, be comfortable with standard PC systems and have a passion for helping people.

Key Information:

• Role: Casual Receptionist
• Working hours: As required
• Address: Copthorne Hotel Aberdeen, 122 Huntly Street, Aberdeen, AB10 1SU

In return we offer:

• Social Events, Wellbeing and Team Activities
• Training and development
• Pension Salary Sacrifice Scheme
• Career development and salary reviews
• 1 Volunteer Days per year (fully paid and in addition to your annual leave)
• Complimentary meals prepared for you by our chefs
• Length of Service related holiday scheme
• Discount on Accommodation worldwide and 50% Food and Beverage Outlets
• Life Assurance
• Recommend a Friend Scheme

Casual Receptionist will have:

• An excellent interpersonal skill and able to connect with others.
• Manage requests promptly, helpfully, politely and with a caring attitude.
• Who possesses a good command of English and has excellent communication skills.
• With previous experience as aHotel Receptionist, preferably or a positive attitude and passion to learn.
• Passion for delivering excellent guest experiences with a friendly disposition to smile.
• Ability to work on a rota basis, including weekend work. Typical shifts are 07:00-15:30 or 14:30-23:00, as the business requires.

“At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer”.

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120+ hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests.