Guest Concierge & Receptionist (Part‑Time)

Capita; Coleraine; On-site; GBP 16,000 - 24,000; Part time

Benefits offered by this job

Office-based role

25 days holiday (pro rata)

Pension scheme

Cycle to work scheme

Headspace app access

Job summary

Capita HAAS is seeking a part-time receptionist in Coleraine to be the welcoming face of the venue and support the day-to-day operations of the health assessment service. You will meet claimants, manage security, handle documentation, bookings, and stationery while maintaining high service standards.

You will work 25 hours per week, on shifts 8:00-13:00 or 12:30-17:30, with duties including health and safety compliance, CRM/PRS data entry, and liaison with staff and claimants to ensure a smooth,

Qualifications

• Experience as a receptionist or front-desk role.
• Strong customer service skills with a friendly demeanor.
• Familiar with CRM/PRS data entry and basic IT tools.
• Ability to use MS Teams, Outlook and CRM systems.

Responsibilities

• Greet visitors warmly and manage daily arrivals.
• Open/close venue and ensure security procedures are followed.
• Manage appointments and re-schedule using CRM/PRS.
• Handle documentation, stationery orders, and data entry.
• Provide information to claimants and staff; maintain professional relations.

Skills

Receptionist experience

Customer service

CRM/PRS data entry

IT literacy

Conflict resolution

Tools

MS Teams

Outlook

CRM systems

Job description

Capita HAAS is seeking a part-time receptionist in Coleraine to be the welcoming face of the venue and support the day-to-day operations of the health assessment service. You will meet claimants, manage security, handle documentation, bookings, and stationery while maintaining high service standards.

You will work 25 hours per week, on shifts 8:00-13:00 or 12:30-17:30, with duties including health and safety compliance, CRM/PRS data entry, and liaison with staff and claimants to ensure a smooth,