Guest-Centric Security & Front Desk Lead

Bidvest Noonan; Belfast City District; On-site; GBP 12,000 - 17,000; Full time

Job summary

Bidvest Noonan is seeking a receptionist for our Belfast site to greet visitors, manage the front desk, and coordinate with the Building Management team. The role emphasizes delivering a high level of service in reception areas and meeting suites, with a focus on professional telephone handling and visitor support.

You will develop a solid understanding of company policies and facilities, enabling you to assist staff and guests with information and directions as required.

Qualifications

• Experience in a similar role preferred.
• Excellent written and verbal communication skills.
• Basic computer literacy required.
• Excellent attention to detail and able to respond to issues efficiently.

Responsibilities

• To meet and greet all visitors promptly, using the correct protocols to ensure that each visitor feels special and cared for
• Day to day running of building
• Ensure that an exceptional level of service is always maintained in reception areas and meeting suites, including contacting the meeting hosts
• Build and maintain a current, working knowledge of all policies, actions, systems, and developments, as well as general information, to be able to provide staff and visitors with information as required
• Ensure that the telephone is answered in a timely and professional manner and transferred to the appropriate personnel or message are taken
• To maintain close working relationships with the relevant Building Management team and to coordinate efforts
• To control car parking and ensure visitors use allocated correct parking bays

Skills

Reception experience

Communication skills

Computer literacy

Attention to detail

Job description

Bidvest Noonan is seeking a receptionist for our Belfast site to greet visitors, manage the front desk, and coordinate with the Building Management team. The role emphasizes delivering a high level of service in reception areas and meeting suites, with a focus on professional telephone handling and visitor support.

You will develop a solid understanding of company policies and facilities, enabling you to assist staff and guests with information and directions as required.