GTM Sales Operations Lead: Data-Driven Growth

Amazon Inc.; Greater London; On-site; GBP 100,000 - 140,000; Full time

Job summary

Amazon seeks a Sales Operations Lead to drive data-driven decision-making and operational excellence for the WWSO organization in the Greater London area. You will collaborate with EMEA WWSO leadership to shape sales processes, systems, and metrics that enable revenue growth and customer acquisition.

The role emphasizes AI-enabled tooling, workload optimization, and clear communication of insights across stakeholders.

Qualifications

• 5+ years of sales operations or equivalent experience.
• Experience leading sales operations, sales strategy, finance, or business development.
• Experience with sales data, processes, policies, and CRM tools.
• Experience conducting sophisticated data analysis and presenting actionable insights.

Responsibilities

• Implement and maintain standardized sales processes, metrics, and KPI definitions including territories, quotas, and goal cascades.
• Manage pipeline qualification, data quality, and forecasting accuracy.
• Support AI-human collaboration by managing AI sales intelligence tools and automated workflows.
• Analyze win/loss data, conversion rates, and forecast accuracy to identify risks and opportunities.
• Prepare and drive regular business reviews with insights on pipeline health and performance trends.
• Lead cross-functional projects and drive adoption of sales tools to improve productivity.

Skills

Sales operations leadership

Data analysis

Forecasting

Communication

Stakeholder management

Education

Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field

Tools

Salesforce

Job description

Amazon seeks a Sales Operations Lead to drive data-driven decision-making and operational excellence for the WWSO organization in the Greater London area. You will collaborate with EMEA WWSO leadership to shape sales processes, systems, and metrics that enable revenue growth and customer acquisition.

The role emphasizes AI-enabled tooling, workload optimization, and clear communication of insights across stakeholders.