GTM Operations Lead, EMEA/APAC Growth & Forecasting

Diligent Corporation; Greater London; Hybrid; GBP 90,000 - 150,000; Full time

Benefits offered by this job

Flexible work environment

Health benefits

Generous time off policy

Wellness programs

Global offices

Job summary

Diligent is seeking a strategic, data-driven leader to head GTM Operations for EMEA/APAC. You will partner with the VP of Sales to align Sales, Customer Success, Marketing, and Partnerships, building scalable processes and leveraging AI to drive sustained revenue growth.

The role requires strong analytical and strategic planning capabilities, with deep experience in Salesforce and GTM tooling, and a track record of successful multi-year commercial plans.

Qualifications

• 5-7+ years of experience in Revenue Operations, Commercial Strategy, or Go-to-Market Operations.
• Proven experience partnering with CROs, CFOs, and executive leadership to design multi-year commercial plans.
• Deep expertise in Salesforce, Outreach, and other GTM tools.
• Strong analytical skills and forecasting, funnel metrics, sales velocity, and KPIs.
• Proven success in improving sales productivity and supporting customer success initiatives.

Responsibilities

• Commercial Strategy and Growth: develop and operationalize a growth strategy aligning pipeline, bookings, capacity, headcount and budgets.
• Translate data into actionable recommendations for Commercial leaders.
• Develop segmentation models and sales coverage to drive focus and productivity.
• Drive and evolve the sales forecasting framework with data-driven cadence across theatres and segments.
• Leverage Salesforce, GTM tools and data (Snowflake) to drive predictability and deal inspection processes.
• Use AI within the data stack to improve forecast accuracy and surface pipeline risk.
• Deliver reporting on performance-to-plan, win/loss trends, and funnel dynamics.

Skills

Revenue Operations

Commercial Strategy

Go-to-Market

Sales Forecasting

Data Analysis

Cross-functional Leadership

Salesforce

Outreach

Snowflake

Tools

Salesforce

Outreach

GTM Tools

Snowflake

Job description

Diligent is seeking a strategic, data-driven leader to head GTM Operations for EMEA/APAC. You will partner with the VP of Sales to align Sales, Customer Success, Marketing, and Partnerships, building scalable processes and leveraging AI to drive sustained revenue growth.

The role requires strong analytical and strategic planning capabilities, with deep experience in Salesforce and GTM tooling, and a track record of successful multi-year commercial plans.