Growth & Retention Commercial Manager (30+ Accounts)

Institute of Grocery Distribution; Watford; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Market-leading pension

Bonus scheme

Buy and sell annual leave

Medical insurance package

Job summary

IGD (Institute of Grocery Distribution) is seeking a Commercial Manager to drive engagement with Foundation clients and secure revenue across 30+ accounts. The role combines account management with leading commercial initiatives, renewal improvements and cross-selling opportunities.

Hybrid working from a location near London is offered, with a focus on data-driven decision making and stakeholder collaboration.

Qualifications

• Proven commercial acumen with track record of driving revenue retention and growth.
• Strong client relationships, ability to engage and influence stakeholders at multiple levels.
• Insightful, data-driven mindset to inform client decisions and spotting market opportunities.
• Highly organised, detail-oriented and able to manage multiple accounts simultaneously.
• Process-minded and proactive in delivering improvements and projects.
• Confident, driven and collaborative, with strong professional communication.

Responsibilities

• Manage and grow a portfolio of 30+ clients, driving engagement and upsell opportunities.
• Own client retention and renewal, managing risks and securing contracted revenue.
• Use data and market insight to understand client needs and commercial opportunities.
• Lead commercial projects and process improvements, e.g., renewal automation.
• Collaborate across the business and with senior client stakeholders to deliver results.

Skills

Commercial acumen

Client relationship skills

Data-driven insights

Project management

Stakeholder management

Job description

IGD (Institute of Grocery Distribution) is seeking a Commercial Manager to drive engagement with Foundation clients and secure revenue across 30+ accounts. The role combines account management with leading commercial initiatives, renewal improvements and cross-selling opportunities.

Hybrid working from a location near London is offered, with a focus on data-driven decision making and stakeholder collaboration.