Growth‑Oriented Deputy Store Manager

Starbucks EMEA; Coventry; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

28 days holiday

Free drinks on shift

Store bonus program

Bean stock options

Global Academy access

Employee Assistance Programme

Job summary

Starbucks in Coventry is seeking a deputy store manager to partner with the store manager and co-lead the store, delivering outstanding commercial, operational and people results.

You will own business areas from compliance to training and lead the store leadership team. This role requires experience in a fast-paced retail or hospitality environment, and a growth mindset to translate metrics into actions.

Qualifications

• Experience in leading a team in a fast-paced, customer-focused retail or hospitality environment.
• Champions mission and values to create a Starbucks experience for customers and partners.
• Ability to translate metrics into actions while managing people and operational priorities.

Responsibilities

• Co-leading the store to achieve financial targets, customer satisfaction scores and operational excellence.
• Owning business areas such as compliance, labour management or local marketing.
• Leading the store leadership team with clear roles and accountability for results.
• Forecasting staffing needs and participating in recruitment and selection.
• Own store partner training and ensure all partners complete required training.
• Acting as store manager when required with full accountability.
• Monitor KPIs, analyze performance trends and implement action plans.
• Drive cost control and profitability through resource planning and waste management.
• Close standards and opportunity gaps using the store action plan.
• Ensure consistent delivery of brand and operational standards.

Skills

Leadership experience

People management

Commercial acumen

Job description

Starbucks in Coventry is seeking a deputy store manager to partner with the store manager and co-lead the store, delivering outstanding commercial, operational and people results.

You will own business areas from compliance to training and lead the store leadership team. This role requires experience in a fast-paced retail or hospitality environment, and a growth mindset to translate metrics into actions.