Growth & Operations Lead — Flexible, London Wed

Consult; Greater London; Híbrido; GBP 50.000 - 70.000; Jornada completa

Descripción de la vacante

The National Association of Primary Care (NAPC) is seeking a Head of Business Development and Operations to shape strategy, grow revenue and run day-to-day operations. You will lead a small team, coordinate commercial processes and ensure outstanding member and client experiences.

You will work closely with the Joint CEOs, Clinical Chair and senior faculty, balancing growth with governance, budgeting and delivery. Flexible working with a London presence is expected.

Formación

• Experience in business operations, programme or commercial management in a small, growing organisation.
• Strong organisation and delivery skills; can manage multiple priorities and follow through.
• Ability to influence senior professionals without formal authority and build trust.
• Experience coordinating commercial processes, bids, tenders and membership accounts.
• Budget management, forecasting and practical administration know-how.

Responsabilidades

• Growth and business development: manage opportunities, proposals, and income generation.
• Membership and relationships: support member recruitment, retention and engagement.
• Business operations and leadership: improve core processes, governance and supplier management.
• Coordinate board meetings, papers and governance rhythms with the Joint CEOs and Clinical Chair.
• Lead a small support team and oversee invoicing, IT, information security and admin.

Conocimientos

Experience in business operations

Programme management

Commercial management

Organisation and delivery

Influencing senior professionals

Budget management

Herramientas

AI tools

Descripción del empleo

The National Association of Primary Care (NAPC) is seeking a Head of Business Development and Operations to shape strategy, grow revenue and run day-to-day operations. You will lead a small team, coordinate commercial processes and ensure outstanding member and client experiences.

You will work closely with the Joint CEOs, Clinical Chair and senior faculty, balancing growth with governance, budgeting and delivery. Flexible working with a London presence is expected.