Growth & Memberships Lead, Deputy BD Manager

University of Bristol; West of England; Presencial; GBP 42.000 - 56.000; Jornada completa

Descripción de la vacante

University of Bristol is seeking a Deputy Business Development Manager to lead major income-generation activities, oversee the Memberships Team, and drive stakeholder engagement across the division. You will work with colleagues to improve services, develop systems, and provide data-driven insights.

You will deputise for the Business Development Manager at key meetings, supporting strategic planning and policy development to achieve commercial targets and high-quality client experiences.

Formación

• Experience leading or supervising teams and developing staff.
• Significant experience in business development, commercial operations, or customer service.
• Experience identifying and implementing process improvements with analytical skills.
• Ability to interpret complex data and translate insights for diverse audiences.
• Experience using feedback and performance data to drive service improvements.
• Experience with leisure management systems and supporting systems development.
• Experience planning workshops, focus groups, training, or stakeholder engagement.
• Strong stakeholder management, with negotiation and promotion of best practice.

Responsabilidades

• Lead key areas of the Business Development team's portfolio, with responsibility for income generation, customer management, and systems development.
• Oversee the Memberships Team to achieve ambitious targets and maintain growth and retention.
• Build relationships with internal and external stakeholders to support development and implementation of divisional systems.
• Provide BI insights and recommendations to support decision-making and drive improvements.
• Deputise for the Business Development Manager at meetings and stakeholder forums.

Conocimientos

Leadership

Team supervision

Analytical thinking

Stakeholder management

Data interpretation

Process improvement

Customer service

Workshops facilitation

Systems development

Herramientas

Legend Leisure Management System

CoursePro

Develop

MyERP

Descripción del empleo

University of Bristol is seeking a Deputy Business Development Manager to lead major income-generation activities, oversee the Memberships Team, and drive stakeholder engagement across the division. You will work with colleagues to improve services, develop systems, and provide data-driven insights.

You will deputise for the Business Development Manager at key meetings, supporting strategic planning and policy development to achieve commercial targets and high-quality client experiences.