Growth-Focused Internal Account Manager

Exclusive Networks; Alton; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Holiday entitlement

Birthday off

Pension scheme

Beer Fridays

Cycle to work

Gym membership

Free parking

Parental leave

Job summary

Exclusive Networks seeks an Internal Account Manager to act as the single contact for a portfolio of major accounts. You will issue quotations within SLA times, answer queries, and look for opportunities to increase deal size.

Responsibilities include handling high-level customer service, processing purchase orders, supporting renewals, and assisting the external sales team. A strong understanding of CRM and relationship management is essential.

Qualifications

• Experience in sales/account management and customer service.
• Ability to generate quotes and process sales orders.
• Strong communication and organisational skills.

Responsibilities

• Provide quotations within SLA and process purchase orders.
• Maintain CRM with accurate opportunity status and follow-ups.
• Support renewals with upsell/cross-sell opportunities.
• Coordinate with external sales team to ensure smooth deal flow.
• Drive attendance to Exclusive Networks events and webinars.

Skills

Sales account management

Customer service

Quoting

Sales orders

Job description

Exclusive Networks seeks an Internal Account Manager to act as the single contact for a portfolio of major accounts. You will issue quotations within SLA times, answer queries, and look for opportunities to increase deal size.

Responsibilities include handling high-level customer service, processing purchase orders, supporting renewals, and assisting the external sales team. A strong understanding of CRM and relationship management is essential.