Growth-Focused Client Services Account Manager (Hybrid)

Infopro Digital; Ellesmere Port; Hybrid; GBP 35.000 - 48.000; Vollzeit

Benefits dieser Stelle

Hybrid working for everyone

3pm finish on a Friday

25 to 30 days holiday

Day off for your birthday

Pension and Life Assurance

Zusammenfassung

Infopro Digital’s Barbour ABI business in Ellesmere Port is seeking a Client Services Account Manager to manage a defined portfolio, onboard new clients, renew services, and uncover growth opportunities across our product range.

You will maintain strong client relationships, hit monthly renewal targets, and log interactions in our CRM. The role offers hybrid working, competitive salary, and pension benefits.

Qualifikationen

• Experience in a similar Client Services / Account Management role.
• Excellent customer service skills and the ability to build strong and long lasting relationships with clients.
• Determined to exceed sales targets and objectives.
• Capable of working under pressure to tight deadlines.
• Excellent attention to detail and administrative skills.
• Strong planning, organisation and time management skills.

Aufgaben

• Provide an unrivalled account management service to your allocated set of clients.
• Understand your clients and match their needs to the Barbour ABI product portfolio.
• Achieve monthly revenue targets on account renewals.
• Proactively seek growth opportunities within your portfolio of accounts.
• Log client interactions on the CRM system.
• Conduct regular meetings with clients on Teams to review accounts, achieve renewals and sell additional products.
• Communicate regular product updates to your clients and ensure requests are met.

Kenntnisse

Account management

Customer service

Relationship building

Time management

Attention to detail

Organisation

Tools

CRM system

Jobbeschreibung

Infopro Digital’s Barbour ABI business in Ellesmere Port is seeking a Client Services Account Manager to manage a defined portfolio, onboard new clients, renew services, and uncover growth opportunities across our product range.

You will maintain strong client relationships, hit monthly renewal targets, and log interactions in our CRM. The role offers hybrid working, competitive salary, and pension benefits.