Strategic Client Services Manager - Construction Analytics

Infopro Digital; West Kirby; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Hybrid working for everyone

3pm finish on a Friday

25 to 30 days holiday

Pension and Life Assurance

Regular social events

Job summary

Infopro Digital, the B2B group specialising in information and technology, is seeking a Client Services Account Manager for Barbour ABI in Ellesmere Port. You will manage a defined client portfolio from onboarding through 360-degree service, aiming to renew and grow services.

Join a dynamic SME backed by Infopro Digital’s global structure. The role requires proactive client engagement, regular reviews via Teams, and a focus on delivering excellent service and growth opportunities.

Qualifications

• Experience in a Client Services / Account Management role.
• Excellent customer service and ability to build long-lasting client relationships.
• Determined to exceed sales targets and objectives.
• Strong planning, organisation and time-management skills.

Responsibilities

• Provide unrivalled account management service to your allocated clients.
• Understand clients and match needs to Barbour ABI product portfolio.
• Achieve monthly revenue targets on account renewals.
• Proactively seek growth opportunities within your portfolio.
• Log client interactions accurately on the CRM system.
• Communicate regular product updates to clients.

Skills

Account management

Customer service

Relationship building

Job description

Infopro Digital, the B2B group specialising in information and technology, is seeking a Client Services Account Manager for Barbour ABI in Ellesmere Port. You will manage a defined client portfolio from onboarding through 360-degree service, aiming to renew and grow services.

Join a dynamic SME backed by Infopro Digital’s global structure. The role requires proactive client engagement, regular reviews via Teams, and a focus on delivering excellent service and growth opportunities.