Growth-Driven Client Services Manager

Blue Square; England; On-site; GBP 24,000 - 40,000; Full time

Benefits offered by this job

Car

Discounts & perks

Life Assurance

Job summary

Blue Square is seeking a Client Service Manager in the United Kingdom to own a client portfolio, manage campaigns and ensure service delivery end-to-end. You will be trusted to exceed KPIs and explore growth opportunities while coordinating with internal teams.

Ideal candidates will have account management experience, strong commercial awareness, and the ability to juggle multiple campaigns in a fast-paced environment. The role offers a competitive salary and a performance-based bonus structure.

Qualifications

• Experience in account management or executive-level client-facing roles.
• Strong commercial awareness and critical thinking.
• Understanding of retail and/or telecommunications industries.
• Excellent relationship-building and interpersonal skills.

Responsibilities

• Own client portfolio, managing campaigns, activity and service delivery end to end.
• Maintain strong client relationships and provide clear updates on commitments.
• Manage budgets, track spend, and ensure activity meets commercial targets.
• Own KPIs and SLAs, monitor performance and drive improvements.
• Influence stakeholders and lead cross-functional teams to deliver services.
• Manage multiple campaigns from briefing to post-project review.

Skills

Account management

Commercial awareness

Relationship building

Industry knowledge

Project management

Proactive mindset

Communication skills

Cross-functional collaboration

Job description

Blue Square is seeking a Client Service Manager in the United Kingdom to own a client portfolio, manage campaigns and ensure service delivery end-to-end. You will be trusted to exceed KPIs and explore growth opportunities while coordinating with internal teams.

Ideal candidates will have account management experience, strong commercial awareness, and the ability to juggle multiple campaigns in a fast-paced environment. The role offers a competitive salary and a performance-based bonus structure.