Growth‑Driven Account Manager (B2B SaaS)

Todaydigital; Manchester; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Private healthcare

Wellness program

Rewards and discounts

4-day work week

Job summary

Today Digital in Manchester is looking for an Account Manager for its Techtelligence platform. This role is crucial for supporting customer onboarding, managing relationships, and driving the growth of the product.

The ideal candidate will demonstrate strong communication and relationship-building skills, ensuring customers derive real value from the platform. Join a dynamic team to help enhance the client experience while contributing to business growth.

Qualifications

• Experience in managing multiple customer conversations.
• Proactive mindset to spot risks and solve problems.
• Interest in B2B media or technology.

Responsibilities

• Support sales process and product demos with customers.
• Onboard new customers and ensure platform understanding.
• Manage ongoing customer relationships and renewals.
• Respond to customer queries and platform support requests.
• Capture customer feedback for product development.

Skills

Customer relationship management

Sales support

Communication skills

Problem-solving

Detail orientation

Education

Experience in account management or customer success

Tools

HubSpot

CRM platforms

Job description

Today Digital in Manchester is looking for an Account Manager for its Techtelligence platform. This role is crucial for supporting customer onboarding, managing relationships, and driving the growth of the product.

The ideal candidate will demonstrate strong communication and relationship-building skills, ensuring customers derive real value from the platform. Join a dynamic team to help enhance the client experience while contributing to business growth.