Growth & Digital Experience Lead

Nestle; City of Westminster; On-site; GBP 63,000 - 77,000; Full time

Benefits offered by this job

17% car allowance

Private health care

Discretionary annual bonus

Generous pension scheme - up to 12%

12 flexible days on top of 25-day</wbr

2 paid volunteering days

Focus on personal development and成长

Job summary

Nestlé seeks a senior Digital Experience Lead to own the local digital roadmap and drive end-to-end delivery with cross‑functional teams. You’ll turn customer insights into high‑performing experiences across web, apps, and APIs, while boosting traffic, conversion, and lifetime value.

You’ll coach the team and influence global stakeholders in a matrix setup. You’ll bring extensive ecommerce and analytics experience, familiarity with testing tools, and a track record of delivering complex roadmaps

Qualifications

• Extensive experience in eCommerce, digital products, analytics, operations and/or commercial management.
• Experience with optimisation and testing tools such as Adobe, Optimize, Qubit or Maxymiser.
• Strong understanding of traffic, conversion, average order value, customer satisfaction and lifetime value.
• Excellent web analytics skills, including GA4, translating insight into priorities and action.
• Experience mapping customer journeys and the use of Figma or such like tools.
• Experience using Jira for ticket management with the development team.
• Proven delivery of digital roadmaps and cross-functional projects.

Responsibilities

• Own the local digital roadmap, using customer and market insight to prioritise features.
• Grow acquisition, retention and lifetime value by improving traffic and conversions.
• Lead cross-functional delivery from insight to launch and optimisation.
• Use funnel analytics and A/B testing to drive continuous improvement.
• Optimise digital commerce products across web, mobile apps, APIs and composable capabilities.
• Turn performance insight into monthly business plans and investment cases.
• Partner with Retail and CRC to connect digital and physical touchpoints.
• Coach the team and foster an inclusive, ambitious culture.

Skills

Digital product leadership

Commercial judgement

Customer behaviour curiosity

Strategy and delivery

Influence senior stakeholders

Matrix organisation

eCommerce

Analytics

Operations

Delivery of roadmaps

Tools

Adobe

Optimize

Qubit

Maxymiser

Jira

Figma

CMS

Job description

Nestlé seeks a senior Digital Experience Lead to own the local digital roadmap and drive end-to-end delivery with cross‑functional teams. You’ll turn customer insights into high‑performing experiences across web, apps, and APIs, while boosting traffic, conversion, and lifetime value.

You’ll coach the team and influence global stakeholders in a matrix setup. You’ll bring extensive ecommerce and analytics experience, familiarity with testing tools, and a track record of delivering complex roadmaps