Groups Revenue Growth Manager

Holiday Inn Bloomsbury; Camden Town; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

28 Days Holiday pro-rata up to 33 days

Global discount for IHG properties (£義

Free meals on duty

Pension scheme

Employee assistance programme

Career development opportunities

Employee recognition and reward

Discounted food and beverages

Friends and family accommodation rates

Cycle to Work scheme

Uniform provided

Job summary

Holiday Inn London Bloomsbury is recruiting a seasoned Groups Manager to own and grow the hotel’s group business. You will oversee enquiries, quotations and contracting, then work with Revenue, Sales, Reservations and Operations to maximise group revenue and ensure flawless delivery from enquiry to post-booking review.

You will lead the Groups Team, implement best practices and SOPs, and build strong client relationships with tour operators, travel agents, corporate clients, educational

Qualifications

• Experience in Group Reservations, Hotel Sales, Revenue Management or Hotel Operations.
• Leadership or management experience within a hotel environment.
• Strong commercial awareness and understanding of revenue principles.
• Experience using OPERA PMS.
• Excellent communication, relationship-building and negotiation skills.

Responsibilities

• Drive group revenue performance and conversion across all market segments.
• Review and negotiate group quotations, contracts and commercial agreements.
• Manage forecasting, reporting and business analysis for group business.
• Identify opportunities to grow revenue through upselling and additional services.
• Build and maintain strong client relationships to secure repeat and new business.
• Oversee the day-to-day operation of the Groups Department.
• Ensure all bookings, rooming lists, deposits and contracts are managed accurately.
• Lead, coach and develop the Groups Team.
• Work collaboratively with Revenue, Sales, Front Office, Finance and Operations teams.
• Continuously improve departmental processes, service standards and compliance procedures.

Skills

Group reservations

Hotel sales

Revenue management

Commercial operations

Leadership

OPERA PMS

Tools

OPERA PMS

Job description

Holiday Inn London Bloomsbury is recruiting a seasoned Groups Manager to own and grow the hotel’s group business. You will oversee enquiries, quotations and contracting, then work with Revenue, Sales, Reservations and Operations to maximise group revenue and ensure flawless delivery from enquiry to post-booking review.

You will lead the Groups Team, implement best practices and SOPs, and build strong client relationships with tour operators, travel agents, corporate clients, educational