Groups & Events Growth Specialist

Me London Hotel; Greater London; Vor Ort; GBP 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Holidays 28 days including public

Contributory pension scheme

Refer a friend bonus £500

Discounted dental and health cover

Melia discounts for friends & family

Personal development with online学习

Awards and recognition programs

Career growth opportunities

Perks at Work discounts

Meals on duty

Payday parties

Zusammenfassung

ME London is seeking a proactive Groups & Events Executive to join our events team. You will coordinate group bookings, meetings and social events, liaising with clients and hotel teams to deliver seamless experiences with attention to detail.

Reporting to the Groups & Events Manager, you will prepare proposals, contracts and event orders, manage deposits and invoicing, and nurture client relationships to encourage repeat business. Strong English and hospitality background are essential.

Qualifikationen

• At least two years’ experience in a similar groups and events role within a hotel of a comparable standard (MICE).
• Experience coordinating meetings, incentives, conferences and events with <10 bedrooms.
• Strong knowledge of hotel operations and confidence using hotel management or customer experience systems.
• Excellent organisational skills and attention to detail with multiple bookings and deadlines.
• Confident communicator who builds positive relationships with clients and colleagues.
• Commercial approach to identify opportunities to increase revenue while enhancing guest experience.
• Proactive problem solving and a passion for personalised service.
• Advanced written and spoken English; additional languages are an advantage.
• A degree in Tourism, Hospitality, Marketing or related subject is preferred.

Aufgaben

• Be the main point of contact for confirmed groups, guiding clients from handover through planning, arrival and departure.
• Prepare proposals, quotations and contracts for social events and meetings with fewer than 10 bedrooms.
• Coordinate accommodation, catering, meeting spaces and additional services, communicating requirements to all departments.
• Prepare and distribute event orders and group summaries for teams to deliver a seamless experience.
• Build strong client relationships, anticipate needs and identify opportunities to enhance bookings.
• Monitor deposits and payment schedules; update pro‑forma invoices and check final billing for accuracy.
• Attend operational briefings, coordinate pre‑event meetings and support site inspections.
• Maintain regular contact with clients during events and follow up for feedback to encourage repeat business.

Kenntnisse

MICE experience

Client relations

Organisational skills

Communication

Commercial mindset

Problem solving

English proficiency

Ausbildung

Degree in Tourism/ Hospitality/ Marketing or related

Tools

Hotel management systems

Jobbeschreibung

ME London is seeking a proactive Groups & Events Executive to join our events team. You will coordinate group bookings, meetings and social events, liaising with clients and hotel teams to deliver seamless experiences with attention to detail.

Reporting to the Groups & Events Manager, you will prepare proposals, contracts and event orders, manage deposits and invoicing, and nurture client relationships to encourage repeat business. Strong English and hospitality background are essential.