Groups & Events Consultant

Travel Trade Recruitment; Dartford; On-site; GBP 31,000 - 33,000; Full time

Job summary

Travel Trade Recruitment in Kent is seeking an experienced Groups, Meetings & Events Support Coordinator to manage delegate travel for conferences and events. This office-based role offers regular hours from 09:00 to 17:30, with possible 3 or 4 days per week for flexible arrangements.

You will handle bookings in the GDS (Amadeus), manage delegate and rooming lists, and liaise with suppliers and client organisers to ensure smooth travel operations.

Qualifications

• At least 2 years' travel booking experience, ideally in business travel.
• Confident GDS skills (Amadeus), including ticketing and amendments.
• Very strong organisation and attention to detail, with the ability to juggle several bookings and deadlines.
• Clear, friendly communication and a calm approach when plans change.
• Comfortable with Excel or similar for managing lists and manifests.
• Experience of group fares, hotel allocations or delegate travel would be a bonus, but it isn't essential.

Responsibilities

• Booking group and delegate air in the GDS, plus hotel room blocks, rail, and transfers
• Managing delegate lists, rooming lists, and manifests
• Tracking option dates, deposits, and release deadlines
• Handling amendments, cancellations, and late changes
• Liaising with suppliers, client organisers, and the wider team

Skills

Travel booking experience

GDS Amadeus

Organisational skills

Communication skills

Excel

Group travel knowledge

Tools

Amadeus GDS

Job description

Are experienced in travel booking, ideally Business Travel? Do you have experience using a GDS system?

Are you looking for a local Kent / Surrey based position? Look no further!

An independent TMC based with offices in North Kent and on the Surrey / Sussex boarder, are looking for an experienced Groups / MICE Events Support Coordinator to joint heir team.

Main Purpose of the Role:

Groups, Meetings & Events Support Coordinator, working within our G,M&E team. The team looks after delegate and VIP travel for summits, roundtables, conferences, and large and small-scale events. This role supports them with the bookings and organisation behind the scenes.

It's an office-based support role. Unlike most events positions, it doesn't involve venue inspections or attending client events, so the hours are regular.

Key Accountabilities:

• Booking group and delegate air in the GDS, plus hotel room blocks, rail, and transfers
• Managing delegate lists, rooming lists, and manifests
• Tracking option dates, deposits, and release deadlines
• Handling amendments, cancellations, and late changes
• Liaising with suppliers, client organisers, and the wider team

Skills & Experience?

The candidate doesn't need an events background. An experienced business travel consultant looking for a change would suit this role well -

• At least 2 years' travel booking experience, ideally in business travel
• Confident GDS skills (preferably Amadeus), including ticketing and amendments
• Very strong organisation and attention to detail, with the ability to juggle several bookings and deadlines
• Clear, friendly communication and a calm approach when plans change
• Comfortable with Excel or similar for managing lists and manifests
• Experience of group fares, hotel allocations or delegate travel would be a bonus, but it isn't essential.

The Package?

• Location: Kent or Gatwick office
• Hours: full time, Monday to Friday, 09:00-17:30. We'd also consider 3 or 4 days a week
• Salary: £31,000 - £33,000 depending on experience, pro rata for part time