Groups, meetings and events support coordinator

Rockpool Recruitment Limited; Dartford; Híbrido; GBP 31 000 - 33 000; Tempo integral

Resumo da oferta

Rockpool Recruitment Limited is seeking a Groups Meetings & Events Support Coordinator to help manage travel for conferences and high-profile gatherings, ensuring all arrangements behind the scenes fall perfectly into place.

You will arrange groups via the GDS, build attendee lists, monitor holds and payments, and act as the friendly link between suppliers, event organisers and colleagues. Hybrid, Kent or West Sussex, with a salary of £31,000–£33,000 depending on experience.

Qualificações

• Two years or more booking travel experience, with business travel preferred.
• Strong GDS knowledge (Amadeus) including issuing/reissuing tickets.
• Organised approach with ability to manage multiple tasks.
• Clear, warm communication and ability to stay calm under changes.
• Experience with group bookings or conference travel is a plus.

Responsabilidades

• Arrange group travel (flights, hotels, trains, transfers) via GDS.
• Build attendee, hotel and travel lists and track deadlines.
• Manage holds, payments and releases of unused space.
• Handle changes and cancellations accurately, even last-minute.
• Act as the link between suppliers, organisers and colleagues.

Conhecimentos

Booking travel

GDS knowledge

Organization

Communication

Group bookings experience

Ferramentas

Amadeus

Descrição da oferta de emprego

Groups Meetings & Events Support Coordinator

Location: Kent or West Sussex (hybrid )

Salary: £31,000 to £33,000 depending on experience

Job type: Permanent, full time (part time considered)

At Rockpool, we are delighted to be working with a respected corporate travel business with a long history and a strong reputation for personal service.

They are looking for a Groups Meetings & Events Support Coordinator to support their specialist events team. From conferences to high-profile gatherings, that team handles the travel for attendees and senior guests, and you will be the one making sure all the arrangements behind the scenes fall perfectly into place.

Never worked in events? No problem. This is a brilliant opportunity for a business travel consultant who wants a fresh challenge, without the late nights and time on the road that usually come with events work.

What will I be doing?

• Arranging flights for groups and attendees through the GDS, along with hotel blocks, trains and transfers


• Building and maintaining attendee, hotel and travel lists so everyone is accounted for


• Keeping a close eye on key deadlines for holds, payments and releasing unused space


• Making changes and cancellations quickly and accurately, even at the eleventh hour


• Being the friendly link between suppliers, event organisers and colleagues

What experience do I need?

• Two years or more booking travel, with business travel experience preferred


• Strong GDS knowledge, Amadeus ideally, including issuing and reissuing tickets


• A really organised approach, with the ability to keep lots of plates spinning without missing a detail


• A warm, clear communication style and the ability to stay unflappable when things shift


• Any experience with group bookings, hotel blocks or conference travel would be a plus, but you will be supported to learn

What else do I need to know?

£31,000 to £33,000 depending on experience, pro rata if part time

Monday to Friday, normal office hours, with part-time options available

Hybrid, with a choice of two locations

No events to attend or venues to visit, so you can enjoy a proper work-life balance

A tight-knit team who really value good people