Groups, Conferences & Events Sales Lead

Hilton; Southampton; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Travel perks

Food and beverage discounts

Free meals on duty

Holiday allowance

Pension scheme

High street discounts

Mental health resources

Crisis Concierge

Career development opportunities

Job summary

Hilton Southampton is seeking a Groups, Conference and Events Executive to convert leads into bookings, drive upselling, and manage event scheduling. You will build strong client relationships, lead site visits, and ensure smooth on-property execution of booked events.

This role supports Hilton’s Go Hilton travel perks and restaurant discounts, with comprehensive benefits and a focus on delivering memorable experiences for guests and event organizers.

Responsibilities

• Convert leads into bookings: Respond to and convert incoming group and event enquiries to meet sales targets and maximize revenue
• Drive upselling and conversion: Identify opportunities to upsell services and increase conversion rates through consistent, high-quality sales tactics
• Optimize event scheduling: Manage the events calendar to support optimal yield and space utilization
• Build strong client relationships: Engage with customers to understand their needs, foster loyalty, and generate repeat and expanded business
• Lead impactful site visits: Arrange and conduct hotel show rounds to showcase spaces and services in alignment with client expectations
• Support seamless event execution: Ensure accurate administration and smooth handover of booked events for successful on-property delivery
• Support hotel promotions: Participate in promotional activities to increase visibility and drive GCE business

Job description

Hilton Southampton is seeking a Groups, Conference and Events Executive to convert leads into bookings, drive upselling, and manage event scheduling. You will build strong client relationships, lead site visits, and ensure smooth on-property execution of booked events.

This role supports Hilton’s Go Hilton travel perks and restaurant discounts, with comprehensive benefits and a focus on delivering memorable experiences for guests and event organizers.