Senior Meeting and Events Executive

Hilton London Heathrow Airport Terminal 5; Slough; On-site; GBP 32,000 - 45,000; Full time

Job summary

Hilton London Heathrow Airport Terminal 5 is seeking a highly organised Senior Meeting & Events Sales Executive to craft exceptional experiences for clients and guests. You will manage meeting and event enquiries from first contact through to confirmation, build lasting relationships, and support conversion and coordination with busy operations teams.

The role rewards attention to detail, strong communication, and a proactive, customer-focused approach.

Qualifications

• Previous experience in sales, events, reservations, administration or hospitality is desirable.
• Strong organisational skills and attention to detail.
• Excellent communication and relationship-building abilities.
• Proactive, reliable and solutions-focused attitude.
• Ability to manage multiple priorities and deadlines.

Responsibilities

• Support the conversion and planning of large key events.
• Support the team in the absence of management.
• Manage meeting and event enquiries from initial enquiry through to confirmation.
• Build positive relationships with clients, guests and internal stakeholders.
• Prepare proposals, contracts and event documentation accurately and efficiently.
• Conduct client showrounds and support sales activity where required.
• Coordinate event requirements and communicate details effectively with operational teams.
• Respond promptly and professionally to enquiries, maximising conversion opportunities.
• Maintain accurate records and booking information within hotel systems.
• Support the achievement of meeting and events revenue targets.
• Assist with reporting and administrative tasks as required.
• Help ensure an exceptional customer experience throughout the booking journey.

Skills

Organisational skills

Communication skills

Relationship-building

Customer experience focus

Multi-priority management

Tools

Microsoft Office

Hotel systems

Job description

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

We're looking for a highly organised and customer-focused Senior Meeting & Events Sales Executive to help create exceptional experiences for our clients and guests. This is a key role responsible for managing meeting and event enquiries, building strong client relationships and supporting the successful conversion and coordination of business opportunities.

To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Supporting the conversion and planning of large key events
• Support the team in the absence of management
• Manage meeting and event enquiries from initial enquiry through to confirmation
• Build positive relationships with clients, guests and internal stakeholders
• Prepare proposals, contracts and event documentation accurately and efficiently
• Conduct client showrounds and support sales activity where required
• Coordinate event requirements and communicate details effectively with operational teams
• Respond promptly and professionally to enquiries, maximising conversion opportunities
• Maintain accurate records and booking information within hotel systems
• Support the achievement of meeting and events revenue targets
• Assist with reporting and administrative tasks as required
• Help ensure an exceptional customer experience throughout the booking journey

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in sales, events, reservations, administration or hospitality is desirable
• Strong organisational skills and attention to detail
• Excellent communication and relationship-building abilities
• Passion for delivering exceptional customer experiences
• Ability to manage multiple priorities and deadlines
• Confidence using Microsoft Office applications and hotel systems
• Positive, professional and commercially minded approach
• Proactive, reliable and solutions-focused attitude

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career- help us make every stay a little more magical.