Group Sales Manager

The Hongkong and Shanghai Hotels, Limited; City of Westminster; On-site; GBP 45,000 - 65,000; Full time

Job summary

The Hongkong and Shanghai Hotels, Limited is seeking a Group & Events Sales professional to drive group and events revenue in a Westminster-based property. You will develop strategies, craft proposals, and upsell to maximise occupancy and revenue across the portfolio.

Ideal candidates will have 2–3 years of sales and events experience, excellent communication, and a strong financial acumen, with fluent English and the ability to collaborate with all levels of management.

Qualifications

• Minimum 2–3 years with previous sales, banquet, events, and conference services.
• Strong communication & coordination skills, a natural organiser with analytical and financial acumen.
• People-oriented and able to communicate with all levels of management and staff.
• Fluent English language skills.

Responsibilities

• Solicit group and events business to drive revenue to meet annual targets.
• Develop the group and events sales strategy supporting the director and partners.
• Increase group & events revenues through personalised proposals and upselling.
• Participate in alignment meetings and review monthly reports.

Skills

Sales experience

Event management

Communication

Coordination

Financial acumen

Fluent English

Job description

• Solicit group and events business to drive revenue streams to achieve annual targets, ADR, room night target and total hotel revenue achievement will be integral to the success of this role.
• Develop the group and events sales strategy in support of the Director of Group & Events, drawing up action plans for the segments with key MICE, DMCs and event partners. Ensure a rebooking process is implemented for showarounds, webinars, creating proposals and invoices to support conversion.
• Increase group & events revenues through personalised proposals and effective upselling techniques. Always ensure cross selling across The Peninsula hotels portfolio is applied for all appropriate interest.
• Participate in relevant alignment meetings such as the daily hotel and division briefings, monthly sales and marketing meetings, Group BOB meetings and Events BOB meetings. Review and comment on the monthly sales profit and loss report (P&L) and shares market insights.
• Provide professional relationships and contact with those in the local community and elsewhere who will benefit the hotel and group. Maintain a working knowledge of the operation and service capabilities of all other hotel departments as they relate to corporate events. Minimum 2-3 years with previous sales, banquet, events, and conference services
• Possess strong communication & coordination skills, a natural organiser and have analytical and financial acumen
• A people orientated individual that can communicate well with all levels of management and staff
• Fluent English language skills