Ground Floor Guest Associate – Permanent Contract

Whitbread PLC; Bobbing; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Permanent contract (we don't do zero‑i

Full training and support from day one

Opportunities to learn new skills and

Whitbread Benefits Card - up to 60% of

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Job summary

Premier Inn in Sittingbourne, Kent, is hiring for a Ground Floor Team Member. You will welcome guests, help with check-in, and serve breakfasts or dinners, including bar duties. You’ll answer questions, solve problems, and keep public areas tidy to ensure a smooth stay.

The role requires flexibility for evenings and weekends, with a permanent contract and full training. On-site work at the Bobbing location offers room for growth within Whitbread’s hospitality team.

Qualifications

• Friendly and helpful attitude with guests.
• Ability to stay calm and efficient during busy periods.
• No hotel experience required; training provided.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals, including bar service
• Answer questions and help solve problems
• Keep reception, restaurant and public areas tidy and welcoming
• Support teammates across the hotel when busy
• Ensure guests feel looked after from arrival to departure

Skills

Guest service

Communication

Calm under pressure

Teamwork

Job description

Premier Inn in Sittingbourne, Kent, is hiring for a Ground Floor Team Member. You will welcome guests, help with check-in, and serve breakfasts or dinners, including bar duties. You’ll answer questions, solve problems, and keep public areas tidy to ensure a smooth stay.

The role requires flexibility for evenings and weekends, with a permanent contract and full training. On-site work at the Bobbing location offers room for growth within Whitbread’s hospitality team.