GRC Solutions Delivery Consultant — Hybrid & Impact

Diligent; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Annual incentive plan

Flexible work environment

Comprehensive benefits program

Diversity and inclusion programs

Job summary

Diligent seeks a Delivery Consultant to partner with clients to improve governance, risk and compliance using the Diligent One platform. You’ll run discovery sessions, design solutions, deliver training, and guide adoption for lasting value and strong user uptake.

Based in the Greater London area with a hybrid work model, you’ll collaborate with global teams to deliver services on time and to a high standard, helping customers achieve risk and compliance outcomes.

Qualifications

• 2–5 years of client-facing or consulting experience.
• Ability to engage customers in solution discussions on compliance, vendor management, information security and risk goals.
• Strong passion for Compliance, Vendor management, Information security or Risk management.
• Ability to work as part of a team to deliver in tight timeframes and respond quickly in a changing environment.
• Experience in Microsoft Office especially Excel.
• Undergraduate degree in a relevant area is a plus.

Responsibilities

• Deliver customer requests and ensure a delightful customer experience.
• Ensure timely and quality delivery of the services requested by customers.
• Collaborate with Customer Success Managers, Senior Managers and Managers to route new requests appropriately.
• Document and maintain standard operating procedures for customer requests.
• Provide technical guidance to leverage more value from the product with global implementation teams.

Skills

Client facing

Consulting experience

GRC/Compliance knowledge

Vendor management

Microsoft Excel

Education

Undergraduate degree in a relevant area

Tools

Microsoft Office

GRC analytics tools

Job description

Diligent seeks a Delivery Consultant to partner with clients to improve governance, risk and compliance using the Diligent One platform. You’ll run discovery sessions, design solutions, deliver training, and guide adoption for lasting value and strong user uptake.

Based in the Greater London area with a hybrid work model, you’ll collaborate with global teams to deliver services on time and to a high standard, helping customers achieve risk and compliance outcomes.