GRC Solutions Analyst - Client-Facing, London

MetricStream; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

MetricStream is seeking a Business Analyst to join the Global Solutions Team in London. You will bridge client stakeholders and the implementation team, ensuring requirements are captured and translated into functional configurations within the GRC platform.

You will conduct discovery workshops, document as-is processes, map capabilities, and support data migration, UAT, and change management. Strong communication and stakeholder management are essential.

Qualifications

• Bachelor's degree in Business, Information Systems, Finance, or related field.
• 8-10 years of experience in business analysis, consulting, or GRC-related implementations.
• Familiarity with GRC concepts such as SOX compliance, internal controls, risk management, audit management, or regulatory compliance.
• Strong skills in requirements documentation, process mapping, and functional writing.
• Proficiency with tools like JIRA, Confluence, MS Office (Excel, Visio, PowerPoint).

Responsibilities

• Conduct discovery workshops and stakeholder interviews to gather business and functional requirements.
• Document current-state processes and map them to MetricStream's capabilities (controls, risks, audits, issues, certifications, etc.).
• Develop Functional Specifications, Best Practices, Lessons Learnt and process flow diagrams.
• Identify gaps between client needs and out-of-the-box MetricStream functionality and propose solutions.
• Work closely with technical consultants to translate requirements into platform configurations.
• Support data migration activities including legacy data mapping, template preparation, and validation.
• Assist in creating and reviewing test cases for UAT (User Acceptance Testing).
• Facilitate UAT sessions and track defect resolution through to closure.
• Collaborate with Project Managers to track milestones, risks, and deliverables.
• Maintain project documentation including meeting notes, action items, and status reports.
• Support change management activities including training material development and end-user walkthroughs.
• Act as the primary point of contact for functional queries during implementation.
• Manage client expectations and escalates issues appropriately.
• Build trusted relationships with client business and IT teams.

Skills

Requirements documentation

Process mapping

Functional writing

Communication skills

Analytical skills

Education

Bachelor's degree in Business, Information Systems, Finance, or related field

Tools

JIRA

Confluence

MS Office

Job description

MetricStream is seeking a Business Analyst to join the Global Solutions Team in London. You will bridge client stakeholders and the implementation team, ensuring requirements are captured and translated into functional configurations within the GRC platform.

You will conduct discovery workshops, document as-is processes, map capabilities, and support data migration, UAT, and change management. Strong communication and stakeholder management are essential.