Graduate Technical Advisor

Rapid Access Ltd; Nuneaton; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

On-site

37–39 hours per week

Permanent role

Job summary

Rapid Access Ltd in Nuneaton is seeking a technical expert to be the primary point of contact for customers, architects and contractors. You will ensure product recommendations are accurate and backed by the right evidence, collaborating daily with Sales, Estimating, Design and Production.

The role focuses on interpreting technical drawings and specification information, with exposure to product testing and certification, on-site in Warwickshire. Permanent, full-time, 39 hours per week.

Qualifications

• Confidence interpreting technical drawings and specification information.
• Experience in construction products, technical support or manufacturing is advantageous.
• Familiarity with technical certification processes is useful.

Responsibilities

• Advise customers, architects and contractors on the right product for their project.
• Support product specifications and project enquiries with accurate technical input.
• Help customers select the appropriate product for their application.
• Assist with product testing and certification activity.
• Maintain clear, accurate technical documentation and product information.
• Work closely with Sales, Estimating, Design and Production to keep information consistent.

Skills

Interpreting drawings

Technical input

Tools

CAD

Job description

If you like getting stuck into technical detail rather than just answering the phone, here's a role where architects and contractors actually want your input.

About the company

Rapid Access Ltd manufactures access panels and riser doors from its site in Nuneaton, supplying architects, contractors and facilities teams across the UK construction sector. The Technical Department sits at the centre of the business, working alongside Sales, Estimating, Design and Production on every enquiry that comes in.

The role

This role is the technical point of contact for customers, architects, contractors and colleagues across the business. You'll make sure product recommendations are accurate, practical and backed by the right evidence, working closely with Sales, Estimating, Design and Production day to day.

You'll

• Advise customers, architects and contractors on the right product for their project
• Support product specifications and project enquiries with accurate technical input
• Help customers select the appropriate product for their application
• Assist with product testing and certification activity
• Maintain clear, accurate technical documentation and product information
• Work closely with Sales, Estimating, Design and Production to keep information consistent
• Help maintain high technical standards across the business

What you'll bring

• Confidence interpreting technical drawings and specification information

Useful, not essential:

• Experience in construction products, technical support or manufacturing
• Knowledge of fire, acoustic, smoke or airtightness performance
• Familiarity with technical certification processes
• Exposure to CAD
• Relevant British and European Standards

Benefits & culture

Financial: £27,378 per annum, based on a 39-hour week.

Development: hands-on exposure to product testing and certification, with room to build detailed technical and industry knowledge over time.

Flexibility and wellbeing: to be confirmed with the client before this goes live.

Working arrangements

Location: Nuneaton, Warwickshire | Fully on-site

Contract: Permanent | Full-time | 39 hours per week