Graduate Tech Support Engineer - Cloud Software (Hybrid)

JAM MANAGEMENT Consultancy Ltd; England; Hybrid; GBP 35,000 - 38,000; Full time

Job summary

JAM Management Consultancy Ltd seeks a Graduate Technical Support Engineer for their enterprise software and cloud operations in Berkshire. The role blends hands-on issue investigation with mentoring and structured training, supporting enterprise applications and cloud technologies.

The successful candidate will have a STEM degree, basic programming knowledge (C#, Python, JS/TS), and strong communication. Salary is £35,000–£38,000 with a hybrid work setup.

Qualifications

• First Class or 2:1 degree in Computer Science, Software Engineering, Mathematics, Physics or a related STEM discipline.
• Good understanding of software applications, operating systems and IT fundamentals.
• Some programming knowledge, ideally C#, Python, JavaScript or TypeScript.
• Strong analytical, troubleshooting and problem-solving ability.
• Confident communication skills and a willingness to learn.

Responsibilities

• You'll work alongside experienced technical teams, investigating software issues, supporting enterprise applications and developing your knowledge of cloud-based technologies.
• Structured training, mentoring and long-term career development are provided.

Skills

Troubleshooting

Programming basics

C#

Python

JavaScript

TypeScript

Education

STEM degree (First Class or 2:1)

Job description

JAM Management Consultancy Ltd seeks a Graduate Technical Support Engineer for their enterprise software and cloud operations in Berkshire. The role blends hands-on issue investigation with mentoring and structured training, supporting enterprise applications and cloud technologies.

The successful candidate will have a STEM degree, basic programming knowledge (C#, Python, JS/TS), and strong communication. Salary is £35,000–£38,000 with a hybrid work setup.