Graduate Tech Support Engineer - Cloud & Enterprise Hybrid

Hyra; Slough; Hybrid; GBP 35,000 - 38,000; Full time

Job summary

JAM Management in Berkshire is recruiting five talented STEM graduates for an established technology company specialising in enterprise software, cloud communications and customer experience solutions. You will join as a Graduate Technical Support Engineer, working with experienced teams to investigate software issues and support enterprise applications while expanding your knowledge of cloud technologies.

Structured training and mentoring are provided, with a clear path for long-term career

Qualifications

• First Class or 2:1 degree in CS/SE/Math/Physics or related STEM.
• Good understanding of software applications, operating systems and IT fundamentals.
• Some programming knowledge (C#, Python, JavaScript or TypeScript).
• Strong analytical, troubleshooting and problem-solving ability.
• Confident communication skills and a willingness to learn.

Responsibilities

• You’ll work alongside experienced technical teams, investigating software issues, supporting enterprise applications and developing your knowledge of cloud-based technologies.
• Structured training, mentoring and long-term career development are provided.

Skills

Software understanding

Programming knowledge

Troubleshooting

Communication

Education

STEM degree (CS/SE/Math/Physics)

Job description

JAM Management in Berkshire is recruiting five talented STEM graduates for an established technology company specialising in enterprise software, cloud communications and customer experience solutions. You will join as a Graduate Technical Support Engineer, working with experienced teams to investigate software issues and support enterprise applications while expanding your knowledge of cloud technologies.

Structured training and mentoring are provided, with a clear path for long-term career