Graduate Operations & Service Team Leader

Rentokil Initial; Fareham; Vor Ort; GBP 28.000 - 34.000; Vollzeit

Benefits dieser Stelle

Career progression

Mobile phone

Laptop

Company discount scheme

Overtime opportunities

Private Healthcare

Zusammenfassung

Rentokil Initial invites graduates to join the Initial - Operations and Management Graduate Programme at Fareham. You will start as a Service Team Leader, managing a team of Customer Delivery Representatives reporting to the Service Centre Manager.

The role covers delivering KPIs for health and safety, service levels, route planning and driver supervision, with weekly planning and daily debriefs to maximise customer satisfaction.

Qualifikationen

• 2:2 degree in business, transport, logistics or related field preferred
• Proven leadership or supervisory experience during studies or internships is a plus
• Willingness to work in field and in customer-facing roles

Aufgaben

• Lead a team of Customer Delivery Representatives and meet KPIs
• Plan routes weekly to maximise customer facing time
• Monitor health and safety, service levels and driver performance
• Debrief daily with reports and re-plan to maintain customer satisfaction
• Collaborate with Service Centre Manager and other leaders to hit branch targets

Kenntnisse

Target-driven

Team leadership

Customer service

Route planning

Health & safety awareness

Ausbildung

2:2 degree (BSc/BA)

Tools

Driving licence

Jobbeschreibung

Rentokil Initial invites graduates to join the Initial - Operations and Management Graduate Programme at Fareham. You will start as a Service Team Leader, managing a team of Customer Delivery Representatives reporting to the Service Centre Manager.

The role covers delivering KPIs for health and safety, service levels, route planning and driver supervision, with weekly planning and daily debriefs to maximise customer satisfaction.