Graduate Customer Service Coordinator

Consortium Professional Recruitment Ltd; Hull and East Yorkshire; On-site; GBP 24,300 - 29,700; Full time

Benefits offered by this job

Training and support

Career development

Varied role

Exposure to business areas

Strong foundation for future career

Job summary

Consortium Professional Recruitment Ltd are working with an established organisation to recruit a Graduate Customer Service Coordinator in Hull. This is an ideal role for a recent graduate or someone starting their professional career after university.

You will join a friendly, supportive team, receive guidance to build confidence and develop valuable commercial experience. No prior industry knowledge required, with full support to learn about the business and systems used.

Qualifications

• A degree or equivalent experience, with an interest in starting a professional career.
• Friendly, confident and professional communication style.
• Good organisation skills and ability to manage different tasks.
• Positive attitude and genuine willingness to learn.
• Care and attention when recording information and completing administrative tasks.
• The confidence to ask questions and work as part of a supportive team.
• No previous industry experience required; full support will be provided to learn.

Responsibilities

• Responding to customer enquiries by telephone and email.
• Helping to coordinate engineers and service visits.
• Keeping customers informed and helping to resolve their queries.
• Recording accurate information within the company's internal systems.
• Building positive relationships with customers, colleagues and external partners.

Skills

Communication skills

Organizational skills

Willingness to learn

Team player

Education

Degree or equivalent

Job description

Job Title: Graduate Customer Service Coordinator

Location: Hull

Salary: £27,000

Consortium Professional Recruitment are pleased to be working with an established and growing organisation to recruit a Graduate Customer Service Coordinator. This is an exciting opportunity for a recent graduate or someone looking to begin their first professional role after university.

You will join a friendly and supportive team where you will receive the guidance needed to build your confidence and develop valuable commercial experience. No previous industry knowledge is required. What matters most is your enthusiasm, willingness to learn and ability to communicate with a wide range of people.

The Opportunity

• Responding to customer enquiries by telephone and email.
• Helping to coordinate engineers and service visits.
• Keeping customers informed and helping to resolve their queries.
• Recording accurate information within the company s internal systems.
• Building positive relationships with customers, colleagues and external partners.

Your work will directly contribute to creating a positive customer experience and helping the wider team deliver a responsive and reliable service.

About You

• A degree or equivalent experience, with an interest in starting a professional career.
• A friendly, confident and professional communication style.
• Good organisation skills and the ability to manage different tasks.
• A positive attitude and genuine willingness to learn.
• Care and attention when recording information and completing administrative tasks.
• The confidence to ask questions, share ideas and work as part of a supportive team.

You do not need previous experience in this industry. Full support will be provided to help you learn about the business, its customers and the systems you will use.

The Benefits and Package

• Training and support as you begin your career.
• The opportunity to develop valuable customer service and commercial skills.
• A varied role within a friendly and collaborative team.
• Exposure to different areas of a successful and growing business.
• The chance to build a strong foundation for your future career.