Graduate Customer Service & Scheduling Coordinator

Consortium Professional Recruitment Ltd; Hull and East Yorkshire; On-site; GBP 24,300 - 29,700; Full time

Benefits offered by this job

Training and support

Career development

Varied role

Exposure to business areas

Strong foundation for future career

Job summary

Consortium Professional Recruitment Ltd are working with an established organisation to recruit a Graduate Customer Service Coordinator in Hull. This is an ideal role for a recent graduate or someone starting their professional career after university.

You will join a friendly, supportive team, receive guidance to build confidence and develop valuable commercial experience. No prior industry knowledge required, with full support to learn about the business and systems used.

Qualifications

• A degree or equivalent experience, with an interest in starting a professional career.
• Friendly, confident and professional communication style.
• Good organisation skills and ability to manage different tasks.
• Positive attitude and genuine willingness to learn.
• Care and attention when recording information and completing administrative tasks.
• The confidence to ask questions and work as part of a supportive team.
• No previous industry experience required; full support will be provided to learn.

Responsibilities

• Responding to customer enquiries by telephone and email.
• Helping to coordinate engineers and service visits.
• Keeping customers informed and helping to resolve their queries.
• Recording accurate information within the company's internal systems.
• Building positive relationships with customers, colleagues and external partners.

Skills

Communication skills

Organizational skills

Willingness to learn

Team player

Education

Degree or equivalent

Job description

Consortium Professional Recruitment Ltd are working with an established organisation to recruit a Graduate Customer Service Coordinator in Hull. This is an ideal role for a recent graduate or someone starting their professional career after university.

You will join a friendly, supportive team, receive guidance to build confidence and develop valuable commercial experience. No prior industry knowledge required, with full support to learn about the business and systems used.