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Graduate Client Coordinator

Cherry Pick People

London

On-site

GBP 30,000 - 35,000

Full time

2 days ago
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Job summary

Join a prestigious property company in London as a Graduate Client Coordinator within their Lettings Team. This role offers the chance to enhance your career with a dynamic team focused on delivering outstanding customer service and effective property management. Enjoy benefits like 25 days holiday, private GP, and hybrid working after one year.

Benefits

25 days holiday + bank holidays
Life assurance
Pension
Private GP
Flexible benefits package
Hybrid working after 1 year

Qualifications

  • Administrative experience is required.
  • Experience in the lettings industry is beneficial.
  • Ability to handle pressure and problem-solve effectively.

Responsibilities

  • Activate renewals and new tenancies promptly.
  • Check and approve daily Landlord statements.
  • Raise invoices and maintain accurate databases.

Skills

Customer focused
Collaborative team player
Problem solving
Proactive mindset

Education

Experience within an administrative role
Property industry experience

Job description

This range is provided by Cherry Pick People. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Cherry Pick People

Associate Director, Head of Real Estate. Sourcing, engaging and securing the top talent and companies to work for in the Property and Real Estate…

This is a rare opportunity to join one of London and the UK’s most prestigious property companies in their highly successful Lettings Team as their Graduate Client Coordinator based in one of their Prime Central London offices.

Company profile – Graduate Client Coordinator:

This diligent yet innovative client has been a prominent employer across the UK Property Industry for over 100 years and their credentials have been confirmed with the numerous industry awards across this time. Their values are integral to the business and their staff, they pride themselves on respect, trust and creating a transparent partnership with both staff and clients. This in turn means an abundance of applications from Landlords and Tenants alike.

  • Supporting the Lettings team to activate all renewals promptly without delay and new tenancies when necessary or required
  • Check and approve all Landlord statements on a daily basis
  • Raise invoices and run regular reports on Landlord and Tenant Fees and chase where necessary
  • Investigate and allocate all funds where necessary or required
  • Sending contractor invoices to clients on demand
  • Insure Touchstone have raised and sent invoices out for split commission payments
  • Approve all deposit returns promptly within 24 hours
  • Maintaining paperless filing system – ensuring accurate and up to date
  • Keeping databases up to date including RPS
  • Proactively maintaining own legal knowledge and comply with all Lettings legislation
  • Ensuring the necessary processes and procedures are in place to support compliance
  • Experience within an administrative role
  • Property industry experience advantageous
  • Customer focused with proactive mindset to ensure clients receive outstanding service levels
  • Collaborative team player
  • Confident and composed in order to work under pressure and solve problems

Salary and Benefits Package – Graduate Client Coordinator:

Company benefits inc; 25 days holiday + bank holidays, life assurance, pension, private GP, flexible benefits package, hybrid working after 1 year of service

Hours: 8.45am -6pm Monday – Friday

Full time office-based role for first 12 months, then hybrid set up, 3 days office, 2 home

If you have administrative experience and a passion for the Lettings industry, then please get in touch with Carly Mitchell at Cherry Pick People

Reference: CM5988

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Administrative

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