Graduate Account Manager

Sterling Recruitment Solutions Ltd; Warwick; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Hybrid work

Structured training

Career progression

Job summary

Sterling Recruitment Solutions Ltd in Warwickshire is seeking a Graduate Account Manager to kick-start a sales career in an IT service provider trusted by SMEs. You’ll learn how to support businesses in optimising IT operations, cyber security and managed services.

No extensive experience is required—just strong communication, ambition and a genuine interest in developing expertise in a fast-growing industry. The role offers a structured training programme and career progression.

Qualifications

• No extensive experience required; strong communication, ambition and interest in developing IT expertise.

Responsibilities

• Develop and maintain strong relationships with both new and existing SME clients
• Gain an understanding of customers IT operations and identify opportunities for improvement
• Deliver a high level of personalised service and ongoing support
• Support clients post-onboarding, assisting with pricing, billing, queries, and service enhancements

Skills

Communication skills

Ambition

IT interest

Job description

Graduate Account Manager – Warwickshire

Kick-start your sales career as a Graduate Account Manager, joining a growing IT service provider trusted by thousands of SMEs. In this role, you’ll learn how to support businesses in optimising their IT operations, cyber security & managed services.

No extensive experience is required — just strong communication skills, ambition, and a genuine interest in developing expertise within a fast-growing industry.

What You’ll Be Doing Building Customer Relationships

• Develop and maintain strong relationships with both new and existing SME clients
• Gain an understanding of customers IT operations and identify opportunities for improvement
• Deliver a high level of personalised service and ongoing support

Training & Development

• Complete a comprehensive 12-month development programme covering sales strategy, negotiation, customer success, and market positioning
• Learn through a blend of residential training, classroom sessions, shadowing, and hands-on field coaching

Account Management

• Support clients post-onboarding, assisting with pricing, billing, queries, and service enhancements
• Position yourself as a trusted advisor, solving problems effectively and collaboratively

Performance & Career Progression

• Work towards clear performance milestones linked to progression opportunities
  • Earn additional commission on top of your salary from all the accounts you manage

  What You’ll Receive

  • £26k - £28k base salary + strong first-year OTE
  • Structured training
  • Hybrid working options available from day one
  • Clear progression into senior roles with increased earning potential and benefits