GP Surgery Administration Apprentice

IPS International; Deal; On-site; GBP 14,000 - 21,000; Full time

Job summary

IPS International is recruiting an Apprentice Administrator for a GP Surgery in Deal. You will perform front desk reception, patient data handling and general office tasks while studying for a Level 3 Business Administrator qualification.

The role involves IT support, secretarial duties and confidentiality in a primary care setting. The apprenticeship includes college-based training; you will work 32.5 hours per week, Monday to Friday, with start date on 1 December 2026 and a fixed wage band

Qualifications

• GCSE English and Maths (Grade 4/C and above) essential
• Excellent communication and IT skills
• Willingness to learn and adapt in primary care

Responsibilities

• Secretarial duties including letters and referrals.
• Reception duties with front-facing tasks.
• Manage incoming calls, direct inquiries and signpost patients to the appropriate care provider.
• Scan, file and accurately enter new patient data while maintaining GDPR compliance.
• Ad hoc administrative duties to support the management team as needed

Skills

Communication skills

IT skills

Organisation skills

Customer care

Teamwork

Enthusiastic

Reliability

Willingness to Learn

Interpersonal Skills

Education

GCSE English and Maths (Grade 4/C or above)

Job description

We are recruiting for an administrator within our GP Surgery. Your role will be combining hands on office work in a primary care setting covering patient communications, Record management, general office tasks, Secretarial work and IT, alongside studying for a nationally recognised qualification in Business Administration.

Annual wage: £13,520 to £21,479.90 a year

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course: Business administrator

Hours: Monday - Friday 9.00am - 3.30pm with half an hour break each day, 32.5 hour week worked across 5 days to include course work.

32.5 hours a week

Start date: 1 December 2026

Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

An Apprentice in an Administrative role in General Practice would train to provide front desk reception duties from time to time, administrative support, Secretarial skills, IT working towards a recognised qualification such as a Business Administrator or Medical Secretary at level 3.

• Secretarial Duties - Letters and referral work
• Reception Duties to include front facing tasks from time to time
• Managing incoming calls, direct enquiries and signposting of patients to the relevant care provider
• Scan, file and accurately enter new patient data while maintaining strict confidentiality and GDPR compliance
• Ad hoc administrative duties to help the management team when required

Where you’ll work

24 MARINE ROAD, WALMER, DEAL, CT14 7DN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

IPS INTERNATIONAL LIMITED

Your training course

Business administrator

Equal to Level 3 (A level)

Your training plan

For this Apprenticeship Standard, learners will have the opportunity to give focus on the knowledge, skills and behaviours of the standard that will allow for good business acumen, decision making and the understanding of tools and techniques in relation to time and project management.

The completion of this Apprenticeship Standard will require monthly training visits from a qualified IPS Trainer to help support the Apprentice. This will allow them to develop skills and progress the building of the Apprentice portfolio to prepare the learner for End Point Assessment.

Delivery is primarily carried out through remote visits, but the trainer will visit the learner’s workplace quarterly and at the start of training to allow for a good working relationship between all parties for smooth delivery of the Standard. Upon successful completion, the learner will achieve the Level 3 Business Administrator Standard.

Requirements

Essential qualifications

• GCSE English and Maths (Grade 4/C and above) essential

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

• Communication skills
• IT skills
• Organisation skills
• Customer care skills
• Team working
• Enthusiastic
• Reliable
• Willingness to Learn
• Interpersonal Skills

Other requirements

PLEASE NOTE: THE APPLICANT MUST BE 18 YEARS OR OVER.

Shortlisted applicants will be required to complete an eligibility check phone call with IPS International, Apprenticeship Training Provider. Please note that your application cannot proceed without completing this call.

Enrolment onto your apprenticeship programme is subject to prior attainment checks, and your Personal Learning Record will be reviewed upon successful appointment. We are also obligated to follow the guidelines around eligibility, set out by the government apprenticeship funding rules.

NB: Please include minimum qualifications (GCSE Maths and English grades) in your apprenticeship application. Tailor your application to the vacancy, dedicating 1-2 paragraphs for each question to demonstrate interest in the role and the company.

**If you are unsuccessful, you will be automatically added to our Talentpool list where future vacancies will be sent to you. If you would like to opt out of this mailing list please select unsubscribe in the email.**