GP Receptionist & Patient Services (Free Parking)

Parklands Surgery; Chichester; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Free onsite parking

Competitive pension

Blue light card discount

Local discounted gym membership

Job summary

Parklands Surgery is a busy GP practice in the centre of Chichester seeking a friendly receptionist to join a team of six. Hours are 8am–6.30pm, Monday to Friday, with overtime for holiday and sickness cover.

You will handle patient queries, bookings and data entry with SystmOne, ensuring accurate records and a courteous, efficient patient experience. The ideal candidate will have extensive customer service experience, excellent communication skills, be fully computer literate, and able to work

Qualifications

• Extensive customer service experience.
• Excellent verbal and written communication skills.
• Fully computer literate.
• Able to work under pressure in a fast-paced environment while providing the best possible care for patients.

Responsibilities

• Provide a warm, caring and professional welcome to patients attending the surgery.
• Process patient requests and assist them in booking the most appropriate appointment.
• Use clinical database (SystmOne).
• Assist with the effective recording of data onto the clinical system.
• Record all patient contacts onto the computerised records in line with Practice protocols.
• Processing requests for repeat medication.
• Provide a high standard of customer service.

Skills

Customer service

Verbal & written comms

Computer literacy

Work under pressure

Tools

SystmOne

Job description

Parklands Surgery is a busy GP practice in the centre of Chichester seeking a friendly receptionist to join a team of six. Hours are 8am–6.30pm, Monday to Friday, with overtime for holiday and sickness cover.

You will handle patient queries, bookings and data entry with SystmOne, ensuring accurate records and a courteous, efficient patient experience. The ideal candidate will have extensive customer service experience, excellent communication skills, be fully computer literate, and able to work