GP Lead Receptionist

The Limes; Manchester; On-site; GBP 25,000 - 34,000; Full time

Job summary

The Limes Medical Centre is seeking an experienced Lead GP Receptionist to join our friendly practice in Manchester. You will be the lead member of the reception team, coordinating daily tasks and guiding colleagues to ensure smooth operation of front-desk services.

Ideal candidates will have prior GP reception experience, excellent communication and organisational skills, and the ability to stay calm under pressure. EMIS Web and MS Office experience are desirable.

Qualifications

• Experience working in a GP practice reception role.
• Ability to guide colleagues and assist with training.
• Excellent communication and organisational skills.

Responsibilities

• Provide lead reception duties as a senior member of the team.
• Coordinate day-to-day reception activities and supervise staff.
• Support training and promote consistent working practices.
• Contribute to a high-quality, patient-centred service.

Skills

Communication

Organisational skills

Calm under pressure

EMIS Web

Microsoft Office

Tools

EMIS Web

Microsoft Office

Job description

The Lead GP Receptionist will provide an efficient, professional and patient-centred reception service while acting as a lead member of the reception team.

The postholder will support the day-to-day coordination of reception activities, provide guidance and assistance to colleagues, promote consistent working practices and contribute to the delivery of safe, effective and responsive patient services.

We are seeking an experienced and enthusiastic Lead GP Receptionist to join our friendly and professional practice team.

The successful candidate will have previous experience working in a GP practice reception role and will support the day-to-day running of our reception service. The role will involve providing guidance to colleagues, promoting consistent working practices, assisting with training and contributing to a high-quality, patient-centred service.

You will need excellent communication and organisational skills, the ability to remain calm under pressure and a positive, collaborative approach. Experience using EMIS Web and the Microsoft Office package is desirable.

The normal working pattern is Monday to Friday, 10:00 to 16:30. The successful candidate must also be willing to work flexibly between 08:00 and 18:30, Monday to Friday, when required to cover staff holidays, sickness or other operational needs. There will be no hybrid working due to the nature of the role., The role requires an experienced GP receptionist with a sound understanding of general practice procedures, excellent communication skills and the ability to work calmly and effectively in a busy environment. The postholder will work closely with the Practice Manager, Deputy Practice Manager and wider practice team to support the smooth running of the practice.

At The Limes Medical Centre, we are proud of our dedicated and experienced team. Our surgery is led by three GP clinical Partners who work together to ensure the highest standard of care for our patients. In addition to our three clinical partners we have a Senior Practice Nurse, HCA and Student Nurse Associate.

The day-to-day operations of the surgery are managed by our Practice Manager and Deputy Practice Manager who ensures a friendly, welcoming and professional atmosphere for both staff and our patients.

Supporting our operations, we have a team of 8 skilled administrative and reception staff members. Their training, efficiency, and commitment are vital to the seamless running of our practice.

We are proud to serve a patient population of 4900 here at The Limes Medical Centre