Receptionist

Hartlepool & Stockton Health Ltd; Tees Valley; On-site; GBP 12,000 - 18,000; Part time

Job summary

Hartlepool & Stockton Health GP Federation is hosting this part-time Medical Receptionist position for Park Lane Surgery. The role involves being the first point of contact for patients, providing a warm and efficient service, and supporting both clinical and admin teams with reception duties.

Ideal candidates will have strong customer service, calm and professional demeanor, solid IT skills, and the ability to work well in a team with flexibility and reliability.

Qualifications

• Has excellent customer service skills.
• Is calm, professional and approachable.
• Is confident using computer systems and has good IT skills.
• Can work well as part of a team.
• Is flexible and reliable.

Responsibilities

• Answer the phone and greet patients in a friendly, welcoming manner.
• Book and manage appointments for patients.
• Assist patients with enquiries and direct them to the appropriate service.
• Support the clinical and administration team with reception and general admin duties.

Skills

Customer service

Telephone skills

IT literacy

Team player

Flexible

Job description

Park lane Surgery are looking for a friendly, organised and professional Medical Receptionist to join our team on a part time basis. You will be the first point of contact for our patients, providing a warm, welcoming and efficient service. You will support the clinical and administration team with a range of reception and administrative duties, including answering the phone, booking appointments and helping patients with enquiries. If you are passionate about helping people, and want to be part of a supportive team then we would love to hear from you!

• Has excellent customer service skills
• Is calm, professional and approachable
• Is confident using computer systems and has good IT skills
• Can work well as part of a team
• Is flexible and reliable
  At Hartlepool and Stockton Health GP Federation our guiding aim is to improve the health and wellbeing of local people. Relationships are key to everything we do and by working with our practice members and their Primary Care Networks, as well as other local partners, we strive to provide excellent services that help people to live their best lives.

As part of this support, we are hosting this job advert on behalf one of our members, Park Lane Surgery