GP Receptionist: Patient Care & Admin Pro

Scott Arms Medical Centre; Birmingham; On-site; GBP 19,000 - 23,000; Full time

Job summary

Scott Arms Medical Centre is seeking an experienced GP Receptionist to join our busy practice. The role covers front-d desk, handling calls, appointments, registrations and processing prescriptions, with a focus on patient care and confidentiality.

You will use SystmOne and work as part of a friendly team under the Reception Team Leader. The ideal candidate is well organised, reliable and calm in a busy healthcare setting, with strong communication and IT skills and a commitment to accuracy and

Qualifications

• Experience as a receptionist in a GP or medical setting.
• Excellent communication and organisational skills.
• Strong attention to detail and data accuracy.

Responsibilities

• Provide professional, courteous reception to patients face-to-face and by phone.
• Manage calls, patient enquiries, appointments and messages.
• Use SystmOne to maintain patient records and process appointments/registrations.
• Process repeat prescriptions per practice procedures and escalate clinical queries.
• Maintain confidentiality and adhere to data protection policies.
• Collaborate with clinicians and reception team to prioritise tasks and support the day-to-day running.

Skills

Reception experience

Communication skills

Organised

Attention to detail

IT literacy

Tools

SystmOne

DOCMAN

Microsoft Office

Job description

Scott Arms Medical Centre is seeking an experienced GP Receptionist to join our busy practice. The role covers front-d desk, handling calls, appointments, registrations and processing prescriptions, with a focus on patient care and confidentiality.

You will use SystmOne and work as part of a friendly team under the Reception Team Leader. The ideal candidate is well organised, reliable and calm in a busy healthcare setting, with strong communication and IT skills and a commitment to accuracy and