GP Receptionist & Admin (Swing Shift)

The Surgery, Stuart Road; Pontefract; On-site; GBP 9,900 - 16,000; Full time

Job summary

Stuart Road Surgery in Pontefract is seeking a Receptionist / Administrator to join a small, dedicated team. The role is 37 hours per week, 8am to 6:30pm with a swing shift pattern alternating early and late weeks.

You will answer calls, greet patients, manage bookings and handle administrative tasks, while maintaining confidentiality and providing courteous service. Previous primary care experience is desirable, and you will contribute to smooth front-desk operations.

Qualifications

• Previous primary care experience is desirable.
• Excellent communication and courteous manner.
• Ability to handle calls, bookings and front-desk duties.
• Commitment to confidentiality and professionalism.

Responsibilities

• Receive, make and divert calls as required.
• Meet, greet and book in patients.
• Explain practice arrangements to patients.
• Manage appointment system and bookings.
• Process home visit requests and ambulance details.
• Handle practice post and update patient details.
• Maintain neat reception area and confidentiality.

Skills

Communication

Telephone handling

Customer service

Administrative skills

Confidentiality

Interpersonal skills

Tools

Microsoft Office

Practice management software

Email management

Job description

Stuart Road Surgery in Pontefract is seeking a Receptionist / Administrator to join a small, dedicated team. The role is 37 hours per week, 8am to 6:30pm with a swing shift pattern alternating early and late weeks.

You will answer calls, greet patients, manage bookings and handle administrative tasks, while maintaining confidentiality and providing courteous service. Previous primary care experience is desirable, and you will contribute to smooth front-desk operations.