GP Practice Receptionist & Admin - Training Provided

City Road Medical Centre; Birmingham; On-site; GBP 18,000 - 22,000; Full time

Job summary

City Road Medical Centre in Birmingham is seeking a part-time or full-time receptionist and administrator to join our friendly team. The role is the first point of contact for patients, requiring kindness, attentiveness and a collaborative mindset.

You will multi-task across reception and admin duties, with training provided; previous GP practice or customer service experience is beneficial but not required. We value a flexible, team-oriented culture and a commitment to patient care.

Qualifications

• Customer service experience preferred.
• Training will be provided.
• GP practice experience helpful but not required.

Responsibilities

• Provide front-desk reception and handle patient registrations.
• Process appointment requests by phone and in person.
• Manage online patient forms and update records.
• Handle administrative tasks per practice protocols.
• Maintain confidentiality and data protection.
• Support health and safety and be flexible with duties.

Skills

Customer service

Reception

Teamwork

Multi-tasking

Flexible

Tools

EMIS Web

Job description

City Road Medical Centre in Birmingham is seeking a part-time or full-time receptionist and administrator to join our friendly team. The role is the first point of contact for patients, requiring kindness, attentiveness and a collaborative mindset.

You will multi-task across reception and admin duties, with training provided; previous GP practice or customer service experience is beneficial but not required. We value a flexible, team-oriented culture and a commitment to patient care.