GP Practice Secretary & Admin Coordinator

Lincolnshire LMC Ltd; Lincoln; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

Woodland Medical Practice in Lincoln is seeking a full-time secretary to join a warm and friendly GP team. The role involves some reception cover, mainly computer-based work, and training can be provided for the right candidate.

Key duties include referral management using the NHS e-Referral Service, handling clinical correspondence, liaising with hospital departments and agencies, maintaining patient records in SystmOne, and scheduling appointments.

Qualifications

• Experience desired but not essential as training can be given.
• Role mainly computer based; confidence with computers is a must.

Responsibilities

• Referral Management: Process patient referrals using the NHS e-Referral Service (e-RS) and handle urgent suspected cancer pathways according to timelines.
• Clinical Correspondence: Type, transcribe, and manage referral letters, medical reports, and specialist responses for GPs.
• Patient & Agency Liaison: Communicate with hospital departments, consultant secretaries, community services, insurers, solicitors, and DVLA while maintaining confidentiality.
• Record Keeping: Update and maintain patient information, read codes, and clinical databases using SystmOne.
• Administrative Support: Handle incoming calls, manage clinical task lists, answer queries, and schedule appointments.
• Third-Party & Legal Requests: Process SARs and medical records inquiries with valid patient consent.

Skills

Computer literacy

SystmOne

Job description

Woodland Medical Practice in Lincoln is seeking a full-time secretary to join a warm and friendly GP team. The role involves some reception cover, mainly computer-based work, and training can be provided for the right candidate.

Key duties include referral management using the NHS e-Referral Service, handling clinical correspondence, liaising with hospital departments and agencies, maintaining patient records in SystmOne, and scheduling appointments.