Governance, Compliance & Quality Officer

Millbrook Group Ltd; Totton; On-site; GBP 18,000 - 30,000; Full time

Benefits offered by this job

Car allowance

Company Pension Scheme

Company Sick Pay

Life Assurance

Holiday entitlement (25 days)

Job summary

Millbrook Healthcare Group on Totton is seeking a Compliance Support Officer to join our team. Based at our Totton office, you will support governance, risk management, quality assurance, and document control to strengthen our management systems.

You will work across health and safety, complaints handling, audits, and reporting, collaborating with colleagues to drive continuous improvement and compliance culture.

Qualifications

• Experience working within governance, compliance, quality, health and safety or regulated environment.
• Experience producing reports and analysing information.
• Experience supporting audits and inspections.
• Experience of complaints handling and investigations.
• Experience of ISO-accredited management systems.
• Understanding of health and safety legislation and good practice.
• Understanding of governance and compliance principles.
• Knowledge of quality assurance and continuous improvement methodologies.
• Understanding of risk management processes.
• Awareness of data protection and confidentiality requirements.

Responsibilities

• Provide practical support across health and safety management, quality assurance programmes, complaints management, risk management, policy governance, audit activity and general compliance monitoring.
• Collaborate with governance, operational and corporate colleagues to identify improvements and monitor compliance.
• Support investigations and contribute to continuous service improvement through reporting and analytics.
• Maintain the document control system to support management systems and develop reporting frameworks.

Skills

Governance

Compliance

Quality

Health & Safety

Reporting

Audits

Complaints

Data analysis

Risk management

Data protection

Job description

Millbrook Healthcare Group on Totton is seeking a Compliance Support Officer to join our team. Based at our Totton office, you will support governance, risk management, quality assurance, and document control to strengthen our management systems.

You will work across health and safety, complaints handling, audits, and reporting, collaborating with colleagues to drive continuous improvement and compliance culture.