Goods In Supervisor — Warehouse Ops & KPI Focus

Bestway-Group; Brighton; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Competitive hourly rate

Pension

22 days annual leave

Onsite parking

Job summary

Bestway Group is seeking a Supervisor – Goods In to support daily operations in the depot, ensuring safety and high standards of customer service. You will assist the Delivery Team Leader in achieving KPI targets and contribute to a positive shopping experience for customers.

The role requires experience in goods in/warehouse settings, knowledge of health and safety legislation, and a manual handling licence. It offers a full-time contract with a 44-hour week, including weekends.

Qualifications

• Experience in goods in / warehouse / wholesale environments.
• Knowledge of health, safety and retail compliance legislation.
• A manual handling equipment licence.
• Exceptional planning skills with ability to prioritise tasks.
• Strong time management skills.
• Experience delivering excellent customer service and customer satisfaction.
• Team leadership and ability to delegate confidently.
• Excellent verbal and written communication skills.
• Excellent listening skills.

Responsibilities

• Ensuring a clean and safe working environment, especially in relation to material handling equipment.
• Ensuring the Goods In area is kept secure at all times.
• Contributing to the achievement of Customer Satisfaction targets and scores in the Depot.
• Driving the standards for great customer satisfaction ensuring a consistently positive shopping experience.
• Acting as an Ambassador for Bestway Wholesale.
• Ensuring all company policies and procedures are effectively implemented and embedded.
• Ensuring health and Safety Policy and Legislation are adhered to.

Skills

Planning

Time management

Customer service

Communication

Team building

Listening

Health & safety awareness

Job description

Bestway Group is seeking a Supervisor – Goods In to support daily operations in the depot, ensuring safety and high standards of customer service. You will assist the Delivery Team Leader in achieving KPI targets and contribute to a positive shopping experience for customers.

The role requires experience in goods in/warehouse settings, knowledge of health and safety legislation, and a manual handling licence. It offers a full-time contract with a 44-hour week, including weekends.