Warehouse/Service Supervisor

Bestway-Group; Bedworth; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Pension

22 days annual leave

Onsite parking

Job summary

Bestway Group is seeking a Warehouse Supervisor to lead the depot team, ensuring targets and deadlines are met in a busy environment. The role involves physical work, stock movement, and delivering excellent customer service.

You will uphold health and safety standards and act as an ambassador for Bestway Wholesale. The ideal candidate has warehouse experience, strong planning and time management skills, and a track record in delivering customer satisfaction.

Qualifications

• Experience in warehouse/wholesale environments.
• Sound knowledge of health & safety and retail compliance legislation.
• Manual handling equipment licence.
• Excellent planning and the ability to prioritise tasks.
• Strong time management and organisational skills.
• Proven track record in delivering customer service and customer satisfaction.
• Ability to lead, delegate and build a team.
• Excellent verbal and written communication skills.
• Strong listening skills.

Responsibilities

• Ensuring a clean and safe working environment throughout the depot
• Ensuring the depot is kept secure at all times
• Contributing to the achievement of Customer Satisfaction targets
• Driving standards for great customer satisfaction and a positive shopping experience
• Acting as an ambassador for Bestway Wholesale
• Ensuring company policies and procedures are followed
• Ensuring health and safety policy and legislation are adhered to

Skills

Warehouse experience

Health & safety knowledge

Manual handling licence

Planning skills

Time management

Customer service

Team building

Communication skills

Listening skills

Job description

Warehouse Supervisor

About the role

As a Warehouse Supervisor you will be responsible for supporting and leading the depot team to ensure targets and deadlines are met. It is a busy and physically demaniding role where you will be on your feet all day, moving and lifting stock and delivering great customer service.

About Bestway

Bestway Group is a diversified multinational family owned business with annualised turnover in excess of £4.5 billion. Starting off as a chain of retail convenience stores, the Group has grown to become a diversified multinational business with interests across the wholesale, pharmacy, real estate, cement and banking sectors. The Group is also the largest overseas investor in Pakistan.

Owned by the Pervez, Choudrey and Sheikh families, Bestway Group was founded in 1976 by Sir Anwar Pervez OBE H Pk, who remains Chairman. Serving over 12 million customers and employing over 28,000 individuals, the Group supports and serves communities through its operations across the UK, Pakistan and the Middle East

Responsibilities:

• Ensuring a clean and safe working environment throughout the depot

• Ensuring the depot is kept secure at all times

• Contributing to the achievement of Customer Satisfaction targets and scores in the Depot

• Driving the standards for great customer satisfaction ensuring a consistently positive shopping experience

• Acting as an Ambassador for Bestway Wholesale

• Ensuring all company policies and procedures are effectively implemented and embedded

• Ensuring health and Safety Policy and Legislation are adhered to

The Ideal Candidate:

• Experience gained within a warehouse / wholesale environment

• Sound knowledge of health, safety and retail compliance legislation

• A manual handling equipment licence

• Exceptional planning skills and the ability to manage and prioritise various tasks

• Strong time management skills

• Experience of delivering both excellent Customer Service and Customer Satisfaction results

• Team building skills alongside the ability to give clear direction and delegate confidently

• Excellent verbal and written communication skills

• Excellent listening skills

Benefits:

Competitive hourly rate

• Pension

• 22 days annual leave

• Onsite parking

Bestway Group is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives. We want strong, and diverse teams built from talented individuals with different backgrounds identities and experiences.