Warehouse/Service Supervisor

Bestway-Group; Sefton; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Pension

22 days annual leave

Onsite parking

Competitive hourly rate

Job summary

Bestway Group is seeking a Warehouse Supervisor to lead the depot team, ensuring targets and deadlines are met in a busy environment. The role is physically demanding, requiring you to be on your feet, move stock, and deliver excellent customer service.

You will maintain a clean, safe, and secure depot, uphold health and safety standards, and drive customer satisfaction through consistent service. The ideal candidate will have warehouse experience, knowledge of safety legislation, and strong

Qualifications

• Experience in warehouse/wholesale environment.
• Knowledge of health, safety and retail compliance legislation.
• Manual handling equipment licence is required.
• Ability to plan and prioritise tasks with strong time management.
• Proven customer service and customer satisfaction delivery.

Responsibilities

• Ensure a clean and safe working environment throughout the depot.
• Keep the depot secure at all times.
• Contribute to achieving customer satisfaction targets and scores.
• Drive standards for excellent customer satisfaction and shopping experience.
• Act as an ambassador for Bestway Wholesale.
• Ensure company policies and procedures are implemented and embedded.
• Adhere to health and safety policy and legislation.

Skills

Warehouse experience

Health & safety knowledge

Planning skills

Time management

Customer service

Team leadership

Communication skills

Active listening

Job description

Warehouse Supervisor

About the role

As a Warehouse Supervisor you will be responsible for supporting and leading the depot team to ensure targets and deadlines are met. It is a busy and physically demaniding role where you will be on your feet all day, moving and lifting stock and delivering great customer service.

About Bestway

Bestway Group is a diversified multinational family owned business with annualised turnover in excess of £4.5 billion. Starting off as a chain of retail convenience stores, the Group has grown to become a diversified multinational business with interests across the wholesale, pharmacy, real estate, cement and banking sectors. The Group is also the largest overseas investor in Pakistan.

Owned by the Pervez, Choudrey and Sheikh families, Bestway Group was founded in 1976 by Sir Anwar Pervez OBE H Pk, who remains Chairman. Serving over 12 million customers and employing over 28,000 individuals, the Group supports and serves communities through its operations across the UK, Pakistan and the Middle East

Responsibilities:

• Ensuring a clean and safe working environment throughout the depot

• Ensuring the depot is kept secure at all times

• Contributing to the achievement of Customer Satisfaction targets and scores in the Depot

• Driving the standards for great customer satisfaction ensuring a consistently positive shopping experience

• Acting as an Ambassador for Bestway Wholesale

• Ensuring all company policies and procedures are effectively implemented and embedded

• Ensuring health and Safety Policy and Legislation are adhered to

The Ideal Candidate:

• Experience gained within a warehouse / wholesale environment

• Sound knowledge of health, safety and retail compliance legislation

• A manual handling equipment licence

• Exceptional planning skills and the ability to manage and prioritise various tasks

• Strong time management skills

• Experience of delivering both excellent Customer Service and Customer Satisfaction results

• Team building skills alongside the ability to give clear direction and delegate confidently

• Excellent verbal and written communication skills

• Excellent listening skills

Benefits:

Competitive hourly rate

• Pension

• 22 days annual leave

• Onsite parking

We understand that no applicant ever ticks every box so please do consider applying should some or most of the above apply. Bestway Group is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives. We want strong, and diverse teams built from talented individuals with different backgrounds identities and experiences.

If this is of interest to you and you would like to learn more, please do get in touch, we are looking forward to hearing from you.