Golf Host

Tewkesbury Park Ltd.; Tewkesbury; On-site; GBP 14,809 - 17,647; Part time

Benefits offered by this job

Clothing allowance

Gym membership worth

Day off on your birthday

Company sick pay after a qualifying

Family & friends’ rates

Job summary

Tewkesbury Park in Gloucestershire is seeking a friendly golf reception assistant to welcome guests, manage check-ins and bookings, and answer enquiries with warmth.

You will help run tee sheets, marshal play, prepare, clean and present golf buggies, and maintain the reception area. Training is provided; join a team dedicated to exceptional guest experiences at a premier UK golf resort.

Qualifications

• Previous experience in hospitality, leisure, golf or customer service is desirable but not essential.

Responsibilities

• Welcome members, hotel guests, visitors and groups with a warm, professional approach.
• Provide outstanding service from golf reception including check-in, bookings and enquiries.
• Manage tee sheets and assist with the smooth flow of play throughout the day.
• Marshal the golf course, promoting pace of play and golf etiquette.
• Prepare, clean and present golf buggies to luxury resort standards.
• Maintain the presentation of the golf reception, buggy park and practice facilities.
• Assist with golf events, competitions and resort tournaments.
• Coordinate daily golfer arrivals and tee times, and help with opening/closing procedures.
• Promote golf memberships, buggy hire, retail products and resort experiences.
• Maintain accurate booking records and operational documentation.

Skills

Excellent communication

Interpersonal skills

Organisational skills

Independent work

Teamwork

Weekend availability

Job description

• Welcome members, hotel guests, visitors and society groups with a warm and professional approach.
• Provide outstanding service from golf reception, including check-in, bookings and enquiries.
• Ensure every golfer enjoys a first-class journey from arrival to departure.
• Build strong relationships with guests and colleagues across the resort.
• Resolve guest queries professionally and confidently.

Support daily golf operations

• Manage tee sheets and assist with the smooth flow of play throughout the day.
• Marshal the golf course, promoting pace of play and excellent golf etiquette.
• Prepare, clean and present golf buggies to luxury resort standards, ensuring they are fully charged and ready for use.
• Maintain the presentation of the golf reception, buggy park, practice facilities and surrounding areas.
• Assist with practice facilities, driving range operations and golf events.
• Support competitions, corporate golf days and resort tournaments.

Keep our operation organised

• Coordinate daily golfer arrivals and tee times.
• Carry out opening and closing procedures.
• Monitor buggy allocation and charging schedules.
• Liaise with the Greenkeeping team regarding course conditions.
• Maintain accurate booking records and operational documentation.
• Report maintenance issues promptly to help maintain our high standards.

Contribute to commercial success

• Promote golf memberships, buggy hire, retail products and resort experiences.
• Maximise retail sales through excellent product knowledge.
• Assist with stock control and daily cash reconciliation.
• Help maximise tee sheet utilisation while maintaining an exceptional guest experience.
• Care for equipment and facilities to minimise operational costs.

What we’re looking for

• A friendly, positive and professional attitude.
• Excellent communication and interpersonal skills.
• Previous experience in hospitality, leisure, golf or customer service is desirable but not essential.
• Good organisational skills with the ability to multitask in a busy environment.
• Confidence working independently and as part of a team.
• Flexibility to work weekends, bank holidays and shifts as required.
• A passion for golf is advantageous, although full training will be provided.

Why join Tewkesbury Park

• Work at one of the UK’s most highly regarded golf resorts.
• Be part of a passionate and supportive team.
• Opportunities for training and career development.
• Staff discounts across the resort.
• A beautiful working environment in the Gloucestershire countryside.

The nitty-gritty

LOCATION: Tewkesbury Park, Gloucestershire, GL20 7DN

SALARY: £10.75 – £12.81 per hour, depending on experience

HOURS: 24-32 contracted hours

GREAT RANGE OF BENEFITS

• Clothing allowance
• Gym membership worth
• Day off on your birthday after 1 year
• Company sick pay after a qualifying period
• Family & friends’ rates